SOCIAL SERVICES OFFICE ASSISTANT

ROHNERVILLE RANCHERIA; Loleta (CA); Presencial; USD 36 000 - 48 000; Tempo integral

Resumo da oferta

ROHNERVILLE RANCHERIA seeks a Social Services Office Assistant to handle front-office duties, coordinate between Social Services and the community, and support staff with administrative tasks. The role emphasizes confidentiality and correct handling of sensitive information.

The position requires a HS diploma or GED, with an Associate’s degree in Behavioral Health preferred, plus relevant experience. Must hold a valid driver’s license and complete ServSafe training on hire.

Qualificações

• Requires a HS diploma or GED; Associate degree preferred in Behavioral Health.
• 2+ years of related experience in Behavioral Health or Social Services.
• Valid driver's license and insurability.
• ServSafe Food Handler certification required upon hire and maintained.

Responsabilidades

• Screen and direct telephone calls and greet visitors.
• Maintain department files and organize form/office supplies.
• Provide administrative support to Social Services staff and coordinate with Center.
• Prepare monthly and quarterly reports on Social Service events.
• Assist in processing forms and agency communications; maintain front office confidentiality.

Conhecimentos

PC literacy

Office software

Data entry

Telephone screen

Communication

Formação académica

High School diploma or GED

Associate’s degree in Behavioral Health preferred

Mandated Reporter Training Certification

Ferramentas

ServSafe Food Handler

Mandated Reporter Training

Driver's license

Descrição da oferta de emprego

Job DescriptionJOB TITLE:Social Services Office AssistantFLSA STATUS:NonexemptDEPARTMENT:Social ServicesBACKGROUND:PL 101-630REPORTS TO:Social Services DirectorUNIFORM REQUIRED:N/ASALARY RANGE4-6APPROVED ON:TC-07/18/2023FUNDING SOURCE:General FundsFUNDING EXPIRATION:RecurringTribal Preference will be given in accordance with BRBRR Act Relating to Employment.POSITION SUMMARY: The Social Services Offices Assistant contributes to the effective running of the Social Services office to meet the needs of our Tribal members and our Social Services staff. The Social Services Office Assistant is responsible for the general administrative operations of the office. The Program Assistant will be instrumental in maintaining reception duties, coordinating between the Social Services office and Tish-Non Community Center, as well providing ongoing administrative support to Social Services staff.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:Screen and direct telephone calls.Maintain department files.Assist with developing and facilitate groups such as Healthy Families.Cultivate and maintain relationships with community members.Provide support to the community members with addressing immediate needs when appropriate.Prepare monthly and quarterly reports on Social Service events.When appropriate provide assistance to community members with preparation and submission of forms both internally and with outside agencies.Assist in delivering emergency supplies.Process all mail, correspondence and information to and from the program’s office.Interagency collaboration with other departments.Maintain the office equipment, including organizing phone coverage as needed.Maintain the safety, organization, and professional appearance of the front office space.Order and organize program and class supplies.Informally coordinate communication among department staff employees by keeping track of schedules and individuals’ whereabouts.Greet visitors and interact with tribal members.Keep photocopies of agency and department forms available in the front office.Must accept confidentiality as a strict condition of employment.Shall follow mandated reporting requirements.Other duties may be assigned.AUTHORITY/SUPERVISORY RESPONSIBILITIES: NoneQUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.Flexibility and ability to work under pressureEDUCATION/EXPERIENCE:Must be eighteen (18) years of age.Must have High School diploma or GEDAssociate’s degree in Behavioral Health preferred;Must have 2 /years of related experience in Behavioral Health or Social Services;Experience working in Native American communities preferred.CERTIFICATES, LICENSES, REGISTRATIONS:Shall possess a valid driver's license and be insurable by agencies insurance.Must provide or obtain the Servsafe Food Handlers certification upon hire and maintain during employment.Must have valid Mandated Reporter Training Certification within three (3) months of hire.COMPUTER OPERATIONSProficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc.LANGUAGE SKILLS:Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.MATHEMATICAL SKILLS:Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.REASONING ABILITY:Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.OTHER SKILLS AND ABILITIES:Ability to operate standard office equipment (copier, fax, etc.).Must be able to work with American Indian people and be sensitive to their culture.Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.Participate in proactive team efforts of Bear River Band of the Rohnerville Rancheria.Provide leadership to others through example and sharing of knowledge/skill.Must be able to work all shifts, weekends, holidays & special events as needed.PHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.N (Not Applicable) Activity is not applicable to this occupation.O (Occasionally) Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day)Physical AbilitiesLift/CarryPush/PullStandO10 lbs or lessO12 lbs or lessOWalkO11-20 lbsO13-25 lbsOSitC21-50 lbsO26-40 lbsNHand/Finger DexterityC51-100 lbsN41-100 lbsNReach OutwardCOver 100 lbsNReach Above ShoulderOClimbNCrawlNSquat or KneelOBendOSpecific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.WORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.ACKNOWLEDGMENT:I have read this job description and fully understand the requirements set forth therein. I hereby accept this position and agree to abide by the requirements set forth and will perform all duties and responsibilities to the best of my ability.Bear River Band of the Rohnerville Rancheria has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by the Bear River Band of the Rohnerville Rancheria as deemed appropriate. I further understand that my employment is at-will and thereby understand that my employment can be terminated at-will by the facility or myself, and that such termination can be made with or without notice.Employee Signature Date