Social Services Director (SSD)

Gilroy Healthcare Center; Campbell (CA); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Competitive pay

Health benefits

401(k)

Life insurance

Disability insurance

Paid time off

Employee assistance program

Tuition assistance

Discount programs

Job summary

Spyglass Healthcare is seeking a Social Services Director to lead the Social Services Department in a skilled nursing and behavioral health setting. You will evaluate and organize services to meet residents’ emotional and social needs on an individual basis, while ensuring compliance with regulations.

Responsibilities include developing care plans, coordinating transitions, acting as mediator for concerns, and maintaining documentation with a focus on resident rights and quality of care.

Qualifications

• Bachelor’s degree in Sociology or Psychology (or equivalent).
• Strong communication skills (verbal & written).
• Experience in developing social care plans, patient assessments and discharge planning.
• Minimum 2 years’ experience in hospital or skilled nursing setting.

Responsibilities

• Develops a comprehensive social history and assessment for care planning.
• Assists residents and caregivers with transitions, orientation, and rights education.
• Acts as mediator to resolve care/treatment, admission, and discharge concerns.
• Participates in development of individual care plans for Social Services goals.
• Coordinates care services and attends multidisciplinary meetings.
• Ensures Advanced Directives are completed and filed.
• Develops discharge plans and coordinates transfers for continuity of care.
• Maintains relationships with residents, families, physicians, and staff.

Skills

Sociology/Psychology degree

Communication skills

Care plans & discharge planning

Hospital or SNF experience

Multitasking & organization

Mediation / conflict resolution

Education

Bachelor's degree in Sociology or Psychology

Job description

Social Services Director

Position Summary:

Manages the Social Services Department in accordance with all regulations for the industry.Evaluates, plans, develops, organizes, implements, directs and ensures the medically related emotional and social needs of patients/residents are met and maintained on an individual basis.

Qualifications:

• Bachelor’s degree or equivalent education/experience in Sociology or Psychology
• Positive, encouraging personality who can professionally manage difficult emotions/persons
• Experienced in the development and implementation of social care plans, patient assessments and discharge planning
• Outstanding communication (verbal and written) skills required
• Minimum of 2 years’ experience in hospital or skilled nursing setting required
• Ability to multi-task, prioritize work, create organized files and maintain accurate records
• Proven success in supporting patients/residents, families and staff in a kind, positive and professional manner, adapting your communication style to their needs

Responsibilities:

• Develops a comprehensive social history and assessment of residents that includes problems and strengths, special needs and preferences (social, religious and/or cultural) and how to best address and support them for the care plan
• Assists patients/residents and their caregivers with transitioning to new environments, orienting them to the facility and our services, educating on resident rights and other aspects of transitioning to/from care facility
• Acts as mediator to resolve concerns/conflicts that may arise regarding care and treatment, admission and discharge procedures, physician care and/or any other situations that could impact or negatively affect the patient/resident
• Participates in the development of individual’s care plans including the goals and approaches for Social Services
• Actively participates in the coordination of care services, evaluating the ongoing needs of residents (attends resident care plan meetings, rehabilitation and resident/family meetings, departmental staff meetings, annual policy review meetings, monthly quality assurance meetings, etc.)
• Ensures Advanced Directives are completed, maintained and placed in resident charts when needed
• Develops a comprehensive discharge plan in coordination with residents/families and multi-disciplinary staff
• Coordinates discharges/transfers to ensure appropriateness and continuity of care
• Establishes and maintains positive relationships with residents, family members, physicians, community leaders, state and federal surveyors, hospital case managers and other affiliated professionals
• Identifies and provides referral, agency and/or community resources to meet patient/family needs
• Coordinates Support Groups, participates in policy decisions (as they affect resident life issues) and advocates for Residents Rights
• Completes all mandatory documentation timely and accurately as established by applicable regulations
• Maintains confidentiality of all admission information and resident records as required
• Leads by example, remaining calm and professional in all work-related situations

Benefits:

• Competitive pay
• Health Benefits – Medical, dental, and vision coverages with company paying a substantial portion of costs (voluntary supplemental plan options available)
• 401(k) with discretionary company match annually
• Company paid Basic Life and disability insurance (Buy up options available)
• Paid Time Off (Vacation, Sick, Holiday)
• Employee Assistance program
• Tuition Assistance and Profession Enhancement Funds
• Bene-Hub employee sponsored discount programs and more….

*Benefits available to full-time employees.

We are proud to be an equal opportunity employer.

At Spyglass Healthcare, we redefine excellence in skilled nursing and behavioral health care. Our dedicated division, Spyglass Support Services, stands at the forefront of enhancing clinical outcomes and elevating patient care in our facilities and programs. Our comprehensive suite of support services, including expert clinical consulting, efficient revenue cycle management, and rigorous compliance support, ensures that each facility operates at peak efficiency and effectiveness. Our core mission is to empower our facilities to deliver unparalleled care, ensuring every patient’s recovery journey is met with the highest level of compassion, professionalism, and excellence.