Social Services Director: Resident-Centered Care Leader

Glenwood Health Center by Harborview; Tennessee; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

401(k)

DailyPay

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

Continuing Education

Career advancement

Job summary

Glenwood Health Center by Harborview is seeking a Social Services Director to lead the social services department and ensure holistic, resident-centered care. The director will coordinate care planning, advocate for residents, and collaborate with interdisciplinary teams in a faith-based long-term care environment.

The role emphasizes regulatory compliance, staff development, and partnerships with families and external agencies to support residents’ well-being and dignity.

Qualifications

• Bachelor's degree in Social Work (BSW) or related field.
• Minimum of 1 year supervised social work experience in a skilled healthcare setting.
• Knowledge of federal and state long-term care regulations.
• Strong interpersonal, communication, and problem-solving skills.
• A resident-first mindset with dignity, empathy, and respect.
• Ability to manage sensitive situations with professionalism and compassion.
• Must meet licensure/certification requirements in the state of practice.

Responsibilities

• Assist in planning, organization, implementation, and evaluation of the facility’s Social Services Department.
• Ensure services comply with regulations and Harborview policies.
• Develop and monitor individualized care plans addressing social and emotional needs.
• Provide ongoing support to residents and families during admissions and transitions.
• Recommend equipment, services, or referrals for outpatient/home health support.
• Participate in policy development and improvements to care delivery.
• Organize in-service training for social services team and staff.
• Stay up-to-date on regulatory changes and professional standards.

Skills

Interpersonal skills

Communication

Problem solving

Empathy

Team collaboration

Education

Bachelor's degree in Social Work

Job description

Glenwood Health Center by Harborview is seeking a Social Services Director to lead the social services department and ensure holistic, resident-centered care. The director will coordinate care planning, advocate for residents, and collaborate with interdisciplinary teams in a faith-based long-term care environment.

The role emphasizes regulatory compliance, staff development, and partnerships with families and external agencies to support residents’ well-being and dignity.