Social Services Director

Long Term Healthcare Facility; Tennessee; On-site; USD 70,000 - 100,000; Full time

Job summary

The facility seeks a compassionate Social Services Director to lead resident-centered social services within a long-term care setting. You will collaborate with residents, families, care teams, and community resources to support choices and well-being.

Responsibilities include care planning, discharge coordination, advocacy, and documentation while fostering a respectful, person-centered environment for seniors.

Qualifications

• Social services leadership required. Candidate should demonstrate empathy and ability to coordinate across teams.
• Strong communication and interpersonal skills are essential for working with residents, families, and staff.
• Experience in long-term care and understanding of social services processes is preferred.

Responsibilities

• Assist with resident assessments and documentation related to social services and care planning.
• Develop and update individualized care plans.
• Support with behavior management and identify interventions.
• Assist discharge planning and transitions for residents.
• Build relationships with residents, families, and responsible parties.
• Connect residents with community resources and services.
• Advocate for residents’ needs and quality of life.
• Participate in care plan meetings with the interdisciplinary team.
• Provide emotional support to residents adjusting to health changes.
• Maintain timely documentation per facility and regulatory requirements.
• Promote a positive, respectful, person-centered environment.

Skills

Social services leadership

Compassion for seniors

Communication

Interpersonal skills

Education

Social Services degree

Job description

We’re looking for a compassionate and dedicated Social Services Director to join our team. While long-term care experience is preferred, we believe a genuine passion for serving seniors and supporting their quality of life matters most.

In this role, you’ll work closely with residents, their loved ones, our care team, and community resources to provide person-centered support. You’ll help residents and families navigate their needs while ensuring each resident’s voice, preferences, and well-being remain at the center of their care.

Key Responsibilities

• Assist with resident assessments and documentation related to social services and care planning

• Participate in developing and updating individualized care plans

• Provide support with behavior management and help identify appropriate interventions

• Assist residents and families with discharge planning and transition needs

• Build positive relationships with residents, families, and responsible parties

• Connect residents with appropriate community resources and services

• Advocate for residents’ needs, preferences, rights, and quality of life

• Participate in care plan meetings and collaborate with the interdisciplinary care team

• Provide emotional support and assistance to residents as they adjust to changes in their health and circumstances

• Maintain accurate and timely documentation in accordance with facility and regulatory requirements

• Help promote a positive, respectful, and person-centered environment

Qualifications

• Social Services degree required.

• Long-term care experience preferred.

• Passion for working with and serving the senior population.

• Strong communication, organization, and interpersonal skills.

• Ability to work collaboratively with residents, families, staff, and community resources.

EQUAL OPPORTUNITY EMPLOYER

The Facility is an equal opportunity employer. The Facility does not discriminate based on race, color, religion, sex, handicap, disability, age, marital status, sexual orientation, national origin, veteran status, or any other characteristic(s) protected by federal, state, and local laws. The Facility will also make reasonable accommodations for qualified individuals with disabilities should a request for an accommodation be made. A key part of this policy is to provide equal employment opportunity regarding all terms and conditions of employment and in all aspects of a person's relationship with the Facility including recruitment, hiring, promotions, upgrading positions, conditions of employment, compensation, training, benefits, transfers, discipline, and termination of employment.