Social Services Director

Life Care Centers of America Inc.; Plano (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading healthcare provider is seeking a Social Services Director to oversee and enhance the Social Services department operations. The role requires a commitment to ensuring the emotional and social needs of patients are met, implementing programs, and adhering to regulatory standards. The ideal candidate will possess a degree in social work and relevant experience in healthcare. This position emphasizes patient advocacy and collaboration within a multi-disciplinary team.

Qualifications

• Must maintain an active license in good standing throughout employment.
• Two years' experience in health care social work preferred.
• Knowledgeable of applicable laws and corporate guidelines.

Responsibilities

• Implement social services program that meets patient needs.
• Serve as patient advocate and educate staff on patient rights.
• Recruit, select, and supervise social services staff.

Skills

Healthcare regulations knowledge

Patient advocacy

Excellent customer service

Team communication

Education

Bachelor’s degree in Social Work

Currently registered/licensed

Job description

The Social Services Director plans, organizes, develops, and directs the overall operation of the Social Services department to ensure all medically related emotional and social needs of patients are met in accordance with all applicable laws, regulations, and Life Care standards.

Education, Experience, and Licensure Requirements

• Currently registered/licensed in applicable State. Must maintain an active license in good standing throughout employment.
• Bachelor’s degree if working in a facility with 120 or more beds (see State law)
• Two (2) years’ experience in health care social work preferred

Specific Job Requirements

• Make independent decisions when circumstances warrant such action
• Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
• Implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
• Maintains professional working relationships with all associates, vendors, etc.
• Maintains confidentiality of all proprietary and/or confidential information
• Understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Life Care’s Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training

Essential Functions

• Implement a social services program that meets the medically related social and emotional needs of patients as well as State, Federal, corporate, and division guidelines
• Act as patient advocate and provide education to staff regarding patient rights
• Chart appropriately and timely
• Assist patient and family through education, financial planning assistance, liaison with community agencies, etc.
• Recruit, select, hire, train, evaluate, counsel, and supervise social services staff
• Exhibit excellent customer service and a positive attitude towards patients
• Assist in the evacuation of patients
• Concentrate and use reasoning skills and good judgment
• Communicate and function productively on an interdisciplinary team
• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
• Read, write, speak, and understand the English language

An Equal Opportunity Employer

About the company

Our residents and patients matter most at Life Care Centers of America. Whether you’re looking for short-term rehab as you recover from surgery or you’re needing some extended medical care, our skilled nursing and rehabilitation centers are here for you.

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