Social Services Director

Complete Care Management; Madison (WI); On-site; USD 55,000 - 75,000; Full time

Job summary

Complete Care is hiring a Social Services Director/Social Worker to identify and address residents' psychosocial, mental, and emotional needs, while safeguarding their rights and dignity.

You will lead psychosocial care, advocate for residents, and coordinate discharge planning in a supportive LTC setting. Requires a BS/MSW and Wisconsin licensure.

Qualifications

• Bachelor's or Master's degree in Social Work required.
• Active Wisconsin social work license (CSW/APSW/ISW/LCSW) or equivalent.
• Minimum 1 year supervised social work experience in health care; LTC/SNF preferred.
• Strong independence, documentation and interpersonal skills.

Responsibilities

• Assess residents' psychosocial, mental, and emotional needs through visits and observations.
• Complete Social History and Psychosocial assessments at admission and ongoing.
• Contribute to interdisciplinary care planning (MDS) to address resident needs.
• Advocate for residents' rights, dignity, and self-determination.
• Coordinate discharge planning and link to post-discharge resources.
• Provide counseling and emotional support to residents and families.
• Address abuse, neglect, and exploitation per law and licensure.
• Duties as assigned by the Administrator.

Skills

Independent work

Team collaboration

EHR documentation

Rapport building

Education

BSW or MSW required

Tools

EHR/MDS software

Job description

Social Services Director / SOCIAL WORKER

Now Hiring: Social Services Director

Are you ready to truly make a meaningful and lasting difference in the lives of our residents every single day, while advancing your own career in a supportive and vibrant environment?

Complete Care, a leading facility in the community, approaches every day with one vital goal: To improve the lives we touch through high-quality healthcare and extraordinary compassion. We are seeking a dedicated and compassionate Social Workerresponsible for identifying, assessing, and addressing the psychosocial, mental, and emotional needs of our residents and ensuring their rights are upheld.

Why Join Our Team?

If you're looking to build a stable career in a highly supportive environment, you're in the right place:

• You will have the opportunity to build a career with an established, highly successful organization in a caring and compassionate environment.

• We are committed to your growth and success. Come join employees who have become family!

Job Summary & Responsibilities: Psychosocial Care & Advocacy

As the Social Worker, you will be the resident's primary advocate and emotional support liaison. Your core responsibilities include:

• Assessment: Help to accurately identify resident’s psychosocial, mental, and emotional needs through regular visitation and observation.

• Documentation: Complete Social History and Psychosocial assessment of residents promptly upon admission and routinely thereafter, ensuring compliance with federal and state regulations.

• Care Planning: Integrate assessment findings into the interdisciplinary care planning process (MDS), contributing to a holistic plan that addresses the resident's unique needs and preferences.

• Advocacy: Work closely with the interdisciplinary team to promote and protect resident’s rights, dignity, and self-determination throughout their stay.

• Protection: Prevent and address resident abuse, neglect, and exploitation as mandated by law and professional licensure.

• Discharge Planning: Coordinate discharge planning services, ensuring smooth transitions for residents back to the community or to other levels of care, and linking them with necessary post-discharge resources.

• Support: Provide emotional support and counseling to residents and families coping with illness, disability, and long-term care placement.

• Other: Duties as assigned by the Administrator.

Qualifications

We are looking for a dedicated professional who is licensed and passionate about long-term care.

• Education: Bachelor's Degree in Social Work (BSW) or Master's Degree in Social Work (MSW) required (minimum of a Bachelor's degree in Social Work).

• Licensure: Must possess an active, unencumbered (CSW Certified Social Worker, APSW - Advanced Practice Social Worker, ISW - Independent Social Worker, LCSW - Licensed Clinical Social Worker), or equivalent state social work license in the state of Wisconsin.

• Experience: Minimum of one (1) year of supervised social work experience in a health care setting working directly with individuals. Experience in a Long-Term Care (LTC) or Skilled Nursing Facility (SNF) is highly preferred.

• Skills & Competencies:

  • Demonstrated ability to work independently while functioning as a collaborative member of the interdisciplinary team.

  • Proficiency in computer usage for documentation and Electronic Health Records (EHR/MDS).

  • Exceptional ability to build and maintain rapport with residents, family members, and peers.

Complete Care is an equal opportunity employer. We're excited to hear how your skills can enhance the lives of our residents!

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