Social Services Director

Campbell Street Senior Living; Iowa (LA); On-site; USD 50,000 - 70,000; Full time

Job summary

Campbell Street Senior Living is seeking a compassionate and driven individual to manage Social Services and Human Resources within our facility. The ideal candidate will oversee the Social Service Department, ensure comprehensive care for our residents, and support the recruitment and onboarding of new team members, all while fostering a positive work environment.

Benefits

Medical, Dental, and Vision Insurance

Tuition Reimbursement

Matching 401(k) Retirement Plan

Same-Day Pay

Generous Paid Time Off (PTO)

Qualifications

• Preferred experience in a supervisory role within long-term care.
• Required certifications as per state/federal regulations.

Responsibilities

• Planning and directing the Social Service Department.
• Managing HR responsibilities including recruitment and onboarding.
• Ensuring compliance with regulations and maintaining employee records.

Skills

Compassion

Effective Communication

Education

Two years' experience in a supervisory capacity in a long-term care setting

Certification/licensure as required by state and federal regulations

Job description

Job Details

Job Location: Hull, IA

Salary Range: Undisclosed

Description

ABOUT CAMPBELL STREET: Join theCampbell Streetteam and be part of a company that truly invests in its employees! ProudlyGreat Place to Work certified, we are dedicated to creating a supportive and rewarding environment for our staff. We offerunique benefits, includingtuition reimbursement, same-day pay, and a matching 401(k), because we believe in taking care of the people who take care of others.

At Campbell Street, wewelcome individuals at all stages of their careers—whether you're an experienced professional, looking for a career change, or completely new to the industry, we provide the tools and support you need to succeed. We offerflexible schedulingto accommodate those continuing their education,cover all CEUs and license renewals, and provide hands-on guidance through ourclinical, operations, HR, business development, business office, and talent acquisition teams.

At Campbell Street, ourMissionis simple yet powerful:Exceptional People. Extraordinary Care.We strive to create alasting, positive impactin everything we do. Guided by ourSMART Values—Servant Leadership, Mirror First, Always Do the Right Thing, Resilience, and Transparency—we foster a culture of integrity, support, and excellence. These principles shape how we serve our residents and empower our staff, ensuring a compassionate and purpose-driven environment where everyone can thrive.

As we continue to grow and serve more residents across theMidwest, we are looking forcompassionate, driven individualsto join our team. If you’re looking for afresh start, a new opportunity, or a chance to build a meaningful career in healthcare, we invite you to apply today!

**This specific role encompasses job duties of both Social Services and Human Resources. We are looking for someone who may have experience in both areas.

POSITION PURPOSE:

Responsible for planning, developing, organizing, implementing, evaluating, and directing the Social Service Department in accordance with federal, state, and local standards, as well as established policies and procedure to ensure that the medically related emotional and social needs of the patients/residents are met and maintained on an individual basis. This person will also be responsible for Human Resource responsibilities as it pertains to new hires, background checks, onboarding, payroll, etc.

ESSENTIAL FUNCTIONS OF POSITION: Human Resources

• Recruitment and Onboarding:
  • Assist with the recruitment process, including posting job openings, screening resumes, scheduling interviews, and conducting reference checks.
  • Support the onboarding process for new hires, ensuring completion of all required paperwork and training.
  • Maintain accurate and up-to-date employee records in compliance with state and federal regulations.
• Employee Relations:
  • Serve as a point of contact for employees regarding HR-related inquiries, benefits, policies, and procedures.
  • Assist in resolving employee concerns and promoting a positive work environment.
  • Maintain confidentiality and integrity when handling sensitive employee information.
• Compliance and Record Keeping:
  • Ensure compliance with federal, state, and local employment laws and regulations.
  • Assist in preparing reports for audits, regulatory inspections, and other compliance activities.
  • Maintain and update employee records, ensuring accuracy and confidentiality.
• Benefits Administration:
  • Assist employees with benefits enrollment, questions, and changes.
  • Support the administration of company benefits programs (health, dental, retirement, etc.).
• Training and Development:
  • Support training programs for staff to ensure compliance with policies and professional development needs.
  • Assist with coordinating employee training schedules and tracking participation.
• General HR Support:
  • Assist HR management with day-to-day administrative tasks, such as preparing documents, maintaining HR databases, and other ad-hoc tasks as needed.
  • Organize and maintain HR files and documents in accordance with company policies and legal requirements.

ESSENTIAL FUNCTIONS OF POSITION: Social Services

• Plans and direct a comprehensive social services program which provides support services for residents and families.
• Responsible for coordinating all admissions and discharges to ensure facility census is kept at its maximum capacity.
• Participates in an interdisciplinary team approach to better serve the needs of the facility population.
• Provides therapeutic intervention to help residents cope with the social and psychological aspects of illnesses, impairments, or disabilities, as well as their feelings about separation from family/community, physical, and emotional loss.
• Maintains written documentation in the customer medical record per facility policy and state and federal guidelines.
• Performs an initial evaluation/assessment of each resident’s biopsychosocial needs to be placed in the medical record. Active cases require ongoing documentation.
• Develops social service component of the resident’s plan of care identifying specific problems, goals, and approaches. Ensures and documents that residents/families have input into the care planning process.
• Acts as a liaison/advocate between residents, families, outside agencies, and the Administrator to ensure that the resident’s rights are maintained.
• Takes responsibility for conducting family group meetings as needed (new admissions group, support group, family and friends’ council, etc.)
• Performs administrative requirements such as completing necessary forms and reports under the direction of the Administrator and submitting such reports to the Administrator and/or consultants as required.
• Facilitates discharge planning including the development of an organized discharge plan.
• Participates in departmental budget planning and supplies monthly report to the Administrator.
• Perform additional duties as assigned.

BENEFITS: At Campbell Street, we believe in taking care of our employees just as they care for others. We offer acomprehensive benefits packagedesigned to support your health, financial well-being, and career growth. Whether you're looking forgreat insurance options, financial security, or educational support,we’ve got you covered.

Our Benefits Include:

• Medical, Dental, and Vision Insurance
• Long-Term & Short-Term Disability
• Paid Life Insurance Policy+ Additional Voluntary Life Insurance
• Accident & Critical Illness Insurance
• Matching 401(k) Retirement Plan
• Same-Day Pay
• Tuition Reimbursement(Including payments toward existing student loans)
• Generous Paid Time Off (PTO)
• Employee Assistance Program (EAP)

At Campbell Street, yourwell-being, growth, and financial future matter—join us and experience the support you deserve!

Qualifications

Education/requirements:

• Preferred experience is a minimum of two years’ experience in a supervisory capacity in a long-term care; or equivalent combination of education and experience.
• Must possess any certification/licensure required by state and federal regulations.