Social Services Coordinator

Monarch-Landing; Naperville (IL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Employer-paid Life Insurance

401(k) with Company Match

Paid Time Off

Paid Holidays

Tuition Reimbursement

Referral Bonus Program

Discounted Employee Meals

Covered Parking

Job summary

The Springs at Monarch Landing in Naperville, IL is seeking a hospitality-centered Social Services Coordinator to support residents and families through life transitions, ensuring emotional, social, and psychological well-being. This full-time role is Monday–Friday 8:30am–5pm with a starting salary of $20/hour and reports to the Social Services Manager.

If you are compassionate, organized, and team-focused, we'd love to meet you.

Qualifications

• Bachelor’s Degree in Social Services or related field required.
• Master’s degree preferred.
• Knowledge of Federal and State regulations for skilled nursing facilities.
• Strong communication skills and a heart for service.

Responsibilities

• Build meaningful relationships with residents and their families.
• Assess residents' social, emotional, psychological, and adjustment needs.
• Develop and coordinate individualized care plans.
• Provide support and guidance during challenging life transitions.
• Assist residents and families with discharge planning and community resources.
• Support residents experiencing dementia, behavioral health concerns, grief, or loss.
• Collaborate with nursing, therapy, physicians, and interdisciplinary team members to ensure quality resident outcomes.
• Maintain accurate documentation and ensure compliance with federal, state, and community regulations.
• Advocate for residents while promoting dignity, independence, and quality of life.

Skills

Strong communication

Compassionate

Calm under pressure

Relationship building

Education

Bachelor’s Degree in Social Services or related field

Master’s degree preferred

Job description

The Springs at Monarch Landing is recruiting for a hospitality focused Social Services Coordinator to join our team!

When you work at Monarch Landing, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!

Full Time Position: Monday - Friday 8:30am-5pm

Salary starts at $20/hour

Reports directly to the Social Services Manager

As a Social Services Coordinator at The Springs Health Center, you'll play an essential role in supporting residents and their families through life's transitions, helping ensure every resident receives the emotional, social, and psychological support they need to thrive.

If you are compassionate, organized, relationship-focused, and passionate about advocating for seniors, we'd love to meet you.

As our Social Services Coordinator, you will:

• Build meaningful relationships with residents and their families
• Assess residents' social, emotional, psychological, and adjustment needs
• Develop and coordinate individualized care plans
• Provide support and guidance during challenging life transitions
• Assist residents and families with discharge planning and community resources
• Support residents experiencing dementia, behavioral health concerns, grief, or loss
• Collaborate with nursing, therapy, physicians, and interdisciplinary team members to ensure quality resident outcomes
• Maintain accurate documentation and ensure compliance with federal, state, and community regulations
• Advocate for residents while promoting dignity, independence, and quality of life

Here are a few of the qualifications we need you to have:

• Bachelor's Degree in Social Services or related field required; Master's degree preferred.
• A minimum of three (3) years' social service experience within a skilled nursing facility preferred.
• Equivalent combination of education and direct experience may be considered
• Knowledge of Federal and State regulations for skilled nursing facilities
• Strong communication skills and a heart for service
• Dependable, compassionate, and calm under pressure

Benefits Include:

• Medical, Dental, Vision, and Short-term Disability Insurance – Benefits start on the first of the month following your date of hire!
• Employer-paid Life Insurance
• Employer-paid Long-Term Disability Insurance
• 401(k) with Company Match
• Employee Assistance Program
• Paid Time Off and Paid Holidays
• Resident-run Employee Appreciation Program
• Tuition Reimbursement
• Referral Bonus Program
• Discounted Employee Meals
• Covered Parking Garage
• Being part of a great team in a fun, engaging work environment!

At Monarch Landing, you'll have the opportunity to build meaningful relationships with residents, collaborate with an experienced clinical team, and make a lasting impact on the quality of life of older adults every day.

EEO1 Employer