Social Services Coordinator

Lcsnet; Jacksonville (FL); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Scholarships and Educational Assist.

Competitive benefits

Daily Pay options

401(k) retirement plan

Paid time off

Job summary

Cypress Village in Jacksonville, FL is seeking a Social Services professional to join our dedicated team. Develop social histories, assist with admissions, coordinate care plans and advocate for Residents Rights.

Bachelor’s degree in Social Work or related field; at least 1 year of supervised health care experience; excellent communication and organizational skills required.

Qualifications

• Bachelor’s degree in Social Work or a related field.
• At least 1 year of supervised health care experience with residents and families.
• Excellent oral, written and interpersonal skills; professional demeanor.

Responsibilities

• Develop a comprehensive social history and care plan components.
• Assist with Health Center admissions and assessments.
• Coordinate discharge planning with residents, families and staff.
• Advocate for Residents' Rights and provide referrals to community resources.

Skills

Interpersonal skills

Education

Bachelor’s degree in Social Work or Human Services

Job description

Understanding of DCF guidelines and reporting

Customer service and excellent communication along with organizational skills due to large volume of patients we have

Managed care and Medicare guideline knowledge

Pdpm and care plan knowledge

WHO ARE WE?

Come join our dedicated team at Cypress Village, a wonderful place to work! Cypress Village is a 120 acre and wooded lakefront community in Jacksonville close to Ponte Vedra and Jacksonville beaches and is one of Florida’s best kept secrets! You’ll join a team with a strong work ethic, with management and co-workers who want to make a positive impacting our residents’ lives. These extraordinary leaders and role models will help you craft a long, satisfying, and fruitful senior living career at Cypress Village. Today, Cypress Village is one of twelve retirement communities in Florida managed by Life Care Services (LCS), the nation’s leading developer and manager of senior living communities. We continually strive to create an environment of trust and transparency by helping employees find a sense of purpose in their job and achieve their highest potential while providing hospitality to those who work and live at Cypress Village.

• Develops a comprehensive social history and assessment of the resident that includes problems and strengths, special needs and preferences (social, religious and/or cultural) and the implications for the care plan.
• Assists with the coordination of Health Center admissions and assessments.
• Assists the resident/family with the transition to the new environment, orients the resident/family to the facility, services, limitations and resident’s rights.
• Participates in the development of the individual’s care plan including the goals and approaches for the Social Services component.
• Attends scheduled care planning conferences, addressing particular issues of schedule, treatment and environment, and encourages residents and family (as appropriate) to participate in care planning conferences.
• Ensures that any Advanced Directives are complete and maintained and placed in resident charts.
• Completes all mandatory documentation in a timely (determined) fashion as established by applicable regulations.
• Maintains confidentiality of all admission information and resident records following HIPPA and the community’s Code of Ethics.
• Maintains regular and on-going relationship with family to discuss needs or concerns, mediates issues that may arise between resident/family/staff.
• Coordinates discharges/transfers to ensure the appropriateness and continuity of care. Develops a comprehensive discharge plan in coordination with residents/families and multidisciplinary staff.
• Provide/identify referral, agency and/or community resources to meet the needs of the resident/family.
• Coordinate Support Groups, participates in policy decisions (as they affect resident life issues) and advocates for Residents Rights.

QUALIFICATIONS:

• Bachelor’s degree in Social Work or Human Service field.
• At least 1 year’s experience of supervised work, in a health care setting working directly with individuals, residents and families of the elderly.
• Excellent oral, written and interpersonal skills. Must present a professional manner and be able to deal with situations that may be stressful.

• Scholarships and Educational Assistance Programs, because we value the development of our team members and promoting from within.
• Extraordinary Reward Points, because we value recognizing and appreciating our employees for their hard work.
• Our comprehensive benefits, because we value health and wellness for you and your family.
• Highly competitive occupancy and sales bonus program.
• Various Employee-led Committees, because we value employee engagement and making your voice heard.
• A Free and Confidential Employee Assistance Program because we understand that life happens.
• Paid Training, Paid Time Off, and Paid Holidays.
• Medical, Dental, Vision, Life Insurance, Short and Long Term Disability, (401)K Retirement
• Cypress Village has partnered with Daily Pay to give our team members control over accessing their paycheck on their own schedule. Ask us about how this benefit supports your financial wellbeing today!

• 401(k)
• 401(k) matching
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Job Info

• Job Identification 38830
• Posting Date 08/10/2026, 03:15 PM
• Degree Level High School Graduate
• Job Schedule Full time
• Locations 4600 Middleton Park Circle East, Jacksonville, FL, 32224, US