Social Services Coordinator

Care Initiatives; Dubuque (IA); Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive Compensation

Comprehensive Benefits

Referral Bonus Program

Tuition Reimbursement

Digital Wallet Access

Job summary

Care Initiatives, including Dubuque Specialty Care in Dubuque, IA, is hiring a Social Services Coordinator to support residents’ psychosocial needs and coordinate social work services within a skilled nursing setting.

The role focuses on assessments, care planning, discharge planning, and collaboration with the care team to improve residents’ quality of life while engaging families and referral partners.

Qualifications

• Bachelor’s degree in social work, gerontology, or related health field.
• Ability to obtain a Licensed Social Worker (LSW).
• At least 1 year of supervised social work experience in healthcare.
• Strong interpersonal and communication skills.
• Demonstrated empathy, respect, and discretion.

Responsibilities

• Assess residents’ psychosocial needs and complete social histories.
• Complete assigned MDS sections accurately and on time.
• Document care plans, progress, and follow-up per regulations.
• Provide counseling and emotional support to residents and families.
• Support residents and families with adjustment, rights, and orientation.
• Assist with discharge planning and care transitions.
• Coordinate referrals and act as a liaison with community resources.
• Partner with the care team to enhance quality of life and outcomes.
• Plan and support resident, family, and community engagement activities.
• Promote facility programs and services to referral partners.

Skills

Social work

Communication skills

Empathy & discretion

Education

Bachelor’s degree in social work or related health field

Job description

Dubuque Specialty Care, 2935 Kaufman Ave., Dubuque, Iowa, United States of America

Job Description

Posted Monday, August 17, 2026 at 6:00 AM

Dubuque Specialty Care , a 84-bed long-term care skilled nursing community located in Dubuque, IA, is now hiring!

Are you a compassionate Social Worker looking to make a meaningful difference in the lives of individuals during their healthcare journey? If so, join Care Initiatives as a Social Services Coordinator, where you will provide comprehensive care that truly matters. With over forty (40) skilled nursing communities across Iowa, we are committed to providing exceptional care and support at every stage of the healthcare journey.

As a Social Services Coordinator on our team, you will have the opportunity to apply your skills and demonstrate your compassion, positively influencing the lives of our residents. Together, we can make a difference in the lives of our residents and their loved ones.

What You’ll Do & Key Responsibilities:

• Assess residents’ psychosocial needs and complete social histories
• Complete assigned MDS sections accurately and on time
• Document care plans, progress, and follow-up per regulations
• Provide counseling and emotional support to residents and families
• Support residents and families with adjustment, rights, and orientation
• Assist with discharge planning and care transitions
• Coordinate referrals and act as a liaison with community resources
• Partner with the care team to enhance quality of life and outcomes
• Plan and support resident, family, and community engagement activities
• Promote facility programs and services to referral partners

Qualifications:

• A bachelor’s degree in social work, gerontology, or a related field within health and human services including, but not limited to, sociology, special education, rehabilitation, counseling and psychology.
• Ability to obtain a Licensed Social Worker (LSW).
• Minimum of one year of supervised social work experience in a health care setting working directly with individuals.
• Interpersonal and communication skills that identify the ability to positively and effectively communicate with others while completing work accurately and timely.
• A strong commitment to helping others and consistently treating them with empathy, respect, patience, and discretion.

Why Join Care Initiatives?

• Competitive Compensation: Earn a highly competitive wage.
• Comprehensive Benefits: Eligible employees enjoy robust benefit options including medical, dental, vision, 403(b) retirement savings plan, PTO, and more.
• Referral Bonus Program: Earn cash rewards for referring your friends.
• Tuition Reimbursement:Develop your skills with company paid training and education to take your career to the next level.
• Digital Wallet Access: Get paid as you earn—no more waiting for payday!

Committed to attracting and retaining a diverse staff, Care Initiatives will honor your experiences, perspectives, and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.
Care Initiatives is an Affirmentive Action and Equal Opportunity Employer. Care Initiatives complies with applicable federal civil rights laws and does not discriminate based on race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, gender expression, marital status, parental status, genetic information, protected veteran status, or any other characteristic protected by law.

Dubuque Specialty Care, 2935 Kaufman Ave., Dubuque, Iowa, United States of America