Social Services Caseworker

The Salvation Army USA Western Territory; Clovis (NM); On-site; USD 17,000 - 22,000; Part time

Job summary

The Salvation Army USA Western Territory is seeking a part-time, non-exempt team member to oversee the Social Services Office in Clovis, NM. You will interview and evaluate clients, document needs, and coordinate assistance for food, clothing, shelter, and utilities.

The role requires a high school diploma, strong interpersonal and communication skills, and proficiency with Microsoft Office and Lotus Notes. Background checks are required.

Qualifications

• High School diploma or equivalent is required.
• Experience in the non-profit sector with emphasis on social services is preferred.
• Knowledge of computers and Microsoft Office Suite; extensive Lotus Notes experience.

Responsibilities

• Oversee the daily aspects of the Social Services Office.
• Interview, evaluate, document and provide assistance for services (food, clothing, shelter, utilities, transportation).
• Maintain and update client files in the TSA computer program.

Skills

Interpersonal skills

Communication skills

Clerical procedures

Teamwork

Follow directions un-supervised

Education

High School diploma or equivalent

Tools

Lotus Notes

Microsoft Office

Job description

LOCATION

Clovis, NM

STATUS

Part-Time / Non-Exempt

MISSION STATEMENT

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

QUALIFICATIONS

• Must have a High School diploma or equivalent
• Previous experience in the non-profit sector with an emphasis on social services is preferred
• Must have knowledge of computers and all Microsoft Office Suite software applications, as well as extensive knowledge and use of Lotus Notes
• Must have excellent interpersonal, telephone, and communication skills; both oral and written
• Knowledge of clerical and administrative procedures and systems such as typing letters and composing emails
• Ability to follow directions without supervision
• Excellent detail, organization and file management skills
• Knowledge of operation of standard office equipment
• Ability to work in a team setting with other professionals
• Must be able to pass a criminal background check

RESPONSIBILITIES

• Oversee the daily aspects of the Social Services Office
• Interview, evaluate, document and provide assistance where applicable for the following services: food, clothing, shelter, utilities, transportation, and other needs.
• Maintain and update client files in the TSA computer program
• Work with businesses, churches, and other community organizations to provide services and secure donations
• Attend community networking meetings as assigned by the Corps Officer
• Prepare and submit all monthly reports such as Three Square food bank, Advisory Board, etc.
• Maintain order and neatness of all common areas and office area
• Stock and maintain the food pantry
• Recruit, coordinate, train, and supervise volunteers
• Supervise, schedule, maintain records, and submit reports for community service workers
• Assist with the Christmas Angel program as needed
• Assist temporary seasonal staff as needed
• Other duties as assigned

PHYSICAL REQUIREMENTS

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

While performing the duties of this job, the employee is regularly required to walk, stand, climb, balance, stoop, kneel, crouch, crawl and reach with hands and arms on a continuous basis. The employee must regularly lift and/or move up to 30 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to focus.

Education

High School or Equivalent (required)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.