Social Services Associate On-Call Anchorage

State of Alaska; Anchorage (AK); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Mileage reimbursement

Training courses in Anchorage

Job summary

Office of Children's Services (OCS) in Anchorage, Alaska is recruiting for a Social Services Associate on-call to work with families involved with child protective services. You will assist in assessments, planning, and referrals while supporting staff and maintaining cultural connections.

The role requires discretion, strong communication, and the ability to travel within the community as needed. On-call hours and field visits are common in this position.

Qualifications

• One year of any combination of postsecondary or vocational education and/or experience in assisting clients, customers, the general public, or other staff in the explanation and application of guidelines, policies, or services.
• Some positions require a valid Alaska driver's license, a background check, and fingerprinting. These requirements will

Responsibilities

• Work closely with families and children involved with child protective services to provide services that support safety, permanency, and well-being.
• Support professional staff with assessments, case planning and evaluation.
• Provide parenting support during family contact to help practice parenting skills in a safe environment.
• Access electronic databases and provide referrals for families to other agencies.

Skills

Interpersonal Skills

Customer Service

Adaptability

Computer Skills

Teamwork

Job description

This position is open to AK Residents.

Please check ourresidency definition to determine if you qualify.

TheDepartment of Family and Community Services,
Office of Children's Services (OCS)is
recruiting for Social Services Associate On-Call

located in Anchorage, Alaska.

What You Will Be Doing:

As a Social Services Associate, you will work closely with families and children involved with child protective services. You will be directly working with parents and children, helping to provide services that will enhance families' capacities to give their children a healthy start, to provide them with safe and permanent homes, to maintain cultural connections, and to help them realize their potential. You will be supporting professional staff by providing information for assessments, case planning and evaluation, while performing duties that can include providing parenting support during family contact to enable parents to practice parenting skills in a safe environment, accessing electronic databases, and providing necessary referrals for families to other agencies.

For more information: OCS Practice Model.

Our Organization, Mission, and Culture:

The Mission of the Office of Children's Services is: Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes.

The Office of Children's Services strives for a diverse and inclusive workforce where safety and wellbeing are paramount. Employees all contribute to building a culture where everyone is valued, treated equitably, and treated respectfully.
Everything we do is underpinned by our Core Values.

Benefits of Joining Our Team:

The Office of Children's Services is committed to an organizational culture that values each team member. We are committed to building and sustaining a diverse, equitable, and inclusive work environment. We celebrate and value the diversity of our employees, partners, and families we serve.

Working Environment You Can Expect:

The Office of Children's Services Anchorage Regional Office is located in Midtown Anchorage. The working environment will consist of a typical office setting as well as regular field work throughout the community.

Travel is required to multiple locations throughout the community and fluctuates or varies from 20% - 50% monthly and length could be 30 minutes – 3 hours depending on situation.

This position is on call and not guaranteed a set of work hours per week. The work schedule will typically fall between 8:00am – 5:00pm, Monday through Saturday. This can include weekend work. The Office of Children's Services may require staff to work after hours.

This position is critical to the office’s ability to successfully meet the department’s mission. Therefore, a successful incumbent would be highly self-motivated, have excellent, clear verbal and written communication skills, possess sound common sense and the ability to learn very quickly.

Who We Are Looking For:

We are seeking a candidate with the following desired competencies:

1. Interpersonal Skills:Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
2. Customer Service:Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Adaptability:Adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment.
4. Computer Skills:Uses computers, software applications, databases, and automated systems to accomplish work.
5. Teamwork:Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals.

Special Note:

• This position requires a valid Real ID Alaska driver's license.
• Additionally, while the Division does have vehicles assigned to it, they may not always be available for staff use. Mileage reimbursement is available when a personal vehicle is used for work-related matters. Current automotive insurance must be in place prior to use of a personal vehicle while conducting business on behalf of the State.
• A child protective history check will be performed per AS 12.62.160 and/or 13 AAC 68.315 including a background and fingerprint check.
• The successful candidate may be required to attend multiple training courses normally located in Anchorage.

To view the general description and example of duties for a Social Services Associate,please visit following link: https://www.governmentjobs.com/careers/Alaska/classspecs.

One year of any combination of postsecondary or vocational education and/or experience in assisting clients, customers, the general public, or other staff in the explanation and application of guidelines, policies, or services.
Special Note:
Some positions require a valid Alaska driver's license, a background check, and fingerprinting. These requirements will