Social Services Associate

Family & Community Services; Kotzebue (AK); On-site; USD 43,000 - 54,000; Full time

Job summary

Family & Community Services in Kotzebue, AK is seeking a Social Services Associate to provide essential administrative support and limited intake and field duties for the Kotzebue Juvenile Probation office. You will help maintain case files and ensure compliance with Juvenile Offender Management Information System requirements.

The role requires strong interpersonal, written communication, and teamwork skills, plus the ability to work calmly in high‑stress situations and manage multiple tasks in

Qualifications

• One year of any combination of postsecondary or vocational education and/or experience in assisting clients, customers, the general public, or other staff in the explanation and application of guidelines, policies, or services.

Responsibilities

• Assist the Kotzebue Juvenile Probation office by providing a full range of support/administrative services and limited intake, investigatory and field services duties.
• Establish and maintain case files and Juvenile Offender Management Information System files to meet compliance guidelines.
• Maintain office supplies, assist with timesheets, travel booking, and other duties as assigned.

Skills

Interpersonal skills

Computer skills

Stress tolerance

Written communication

Teamwork

Job description

Job Description

This position is open to Alaska Residents only.

Please check our residency definition to determine if you qualify.

The Division of Juvenile Justice is recruiting to fill a Social Services Associate position in Kotzebue at Kotzebue Juvenile Probation.

What You Will Be Doing

Assist the Kotzebue Juvenile Probation office by providing a full range of support/administrative services and limited intake, investigatory and field services duties. Establish and maintain case files and Juvenile Offender Management Information System files to meet compliance guidelines. Maintain office supplies, assist with timesheets, travel booking, and other duties as assigned.

Our Mission, Values, and Culture

Through Restorative Justice, we hold juvenile offenders accountable for their behavior; promote the safety and restoration of victims and communities; and assist offenders and their families in developing the skills to prevent crime. Our core values include:

• Prioritizing Safety of our youth, staff, families, and communities.
• Responsiveness providing timely response to youth, families, victims, staff, and justice partners.
• Professional Relationships recognizing that successful treatment services provided to our clients, coworkers, victims, and others rely on positive, respectful, and collaborative relationships and a spirit of inclusiveness.
• Dedication doing the right things for the right reasons and modeling relentless integrity and leadership.
• Respect for the inherent value of each person's unique strengths and individual differences.

The Social Service Associate serves as a first point of contact as well as a community liaison to keep the office running smoothly.

Benefits of Joining Our Team

We are a small, close-knit, dedicated team with long-term tenancy and close ties in the communities we serve. We take pride in working well with local entities including law enforcement agencies, the court system, tribal partners, the district attorney's office, school districts, and residential and community based treatment providers. Our care and dedication to helping youth strive to be the best they can be and to attain successful futures is recognized throughout the area we serve. Joining our team will allow the opportunity to have a significant impact on lives and our communities. We believe in enhancing strengths in our staff by promoting training and professional development.

The Working Environment You Can Expect

This position is located in the Kotzebue Juvenile Probation office in Kotzebue, AK. This office is comprised of one Juvenile Probation Officer (JPO), one JPO District Supervisor, and one Social Services Associate (SSA). In addition to Kotzebue, we supervise probationers in numerous outlying communities in the Northwest Arctic Bureau.

This is a full time position of 37.5 hours per week, Monday through Friday. This position requires occasional travel for training and escorting purposes.

Who We Are Looking For

We are interested in candidates who possess some or all of the following position-specific competencies:

• Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
• Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.
• Stress Tolerance: Deals calmly and effectively with high stress situations (for example, tight deadlines, hostile individuals, emergency situations, dangerous situations)
• Written Communication: Writes in a clear, concise, organized, and convincing manner for the intended audience.
• Teamwork: Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals.

Minimum Qualifications

One year of any combination of postsecondary or vocational education and/or experience in assisting clients, customers, the general public, or other staff in the explanation and application of guidelines, policies, or services.

Special Note

Some positions require a valid Alaska driver's license, a background check, and fingerprinting. These requirements will be indicated at the time of recruitment.

Additional Required Information

At the time of appointment, selected candidate must submit:

This position requires a valid Alaska driver's license.