Social Services Associate (PCN 064931)

State of Alaska; Kotzebue (AK); On-site; USD 52,000 - 64,000; Full time

Job summary

The State of Alaska is seeking a Social Services Associate for the Kotzebue Juvenile Probation office to provide a full range of administrative and support services, including limited intake, investigation and field duties. The role involves maintaining case files and compliance records within the Juvenile Offender Management Information System.

Ideal candidates will have strong interpersonal and computer skills, be able to handle high-stress situations, communicate clearly in writing, and work

Qualifications

• Interpersonal skills to build rapport with youth, families, victims and partners; ability to maintain professional relationships and cultural sensitivity.
• Proficiency with computers, software applications, databases and automated systems used for case management.
• Ability to stay calm and effective in high-stress situations, tight deadlines, and emergencies.
• Clear, concise written communication for reports, case notes and correspondence.
• Teamwork and collaboration to achieve goals with multidisciplinary staff and external partners.
• One year of any combination of postsecondary or vocational education and/or experience in explaining and applying guidelines, policies, or services.

Responsibilities

• Assist the Kotzebue Juvenile Probation office with administrative duties and limited intake, investigation and field services.
• Maintain and organize case files and Juvenile Offender Management Information System records to meet compliance requirements.
• Manage office supplies, timesheets, travel bookings and other duties as assigned.

Skills

Interpersonal Skills

Computer Skills

Stress Tolerance

Written Communication

Teamwork

Job description

This position is open to Alaska Residents only. Please check our residency definition to determine if you qualify.

The Division of Juvenile Justice is recruiting to fill a Social Services Associate position in Kotzebue at Kotzebue Juvenile Probation.

What You Will Be Doing:

Assist the Kotzebue Juvenile Probation office by providing a full range of support/administrative services and limited intake, investigatory and field services duties. Establish and maintain case files and Juvenile Offender Management Information System files to meet compliance guidelines. Maintain office supplies, assist with timesheets, travel booking, and other duties as assigned.

Our Mission, Values, and Culture:

Through Restorative Justice, we hold juvenile offenders accountable for their behavior; promote the safety and restoration of victims and communities; and assist offenders and their families in developing the skills to prevent crime. Our core values include:

• Prioritizing Safety– of our youth, staff, families, and communities.
• Responsiveness– providing timely response to youth, families, victims, staff, and justice partners.
• Professional Relationships – recognizing that successful treatment services provided to our clients, coworkers, victims, and others rely on positive, respectful, and collaborative relationships and a spirit of inclusiveness.
• Dedication – doing the right things for the right reasons and modeling relentless integrity and leadership.

• Respect – for the inherent value of each person's unique strengths and individual differences.

The Social Service Associate serves as a first point of contact as well as a community liaison to keep the office running smoothly.

Benefits of Joining Our Team:

We are a small, close-knit, dedicated team with long-term tenancy and close ties in the communities we serve. We take pride in working well with local entities including law enforcement agencies, the court system, tribal partners, the district attorney’s office, school districts, and residential and community based treatment providers. Our care and dedication to helping youth strive to be the best they can be and to attain successful futures is recognized throughout the area we serve. Joining our team will allow the opportunity to have a significant impact on lives and our communities. We believe in enhancing strengths in our staff by promoting training and professional development.

The Working Environment You Can Expect:

This position is located in the Kotzebue Juvenile Probation office in Kotzebue, AK. This office is comprised of one Juvenile Probation Officer (JPO), one JPO District Supervisor, and one Social Services Associate (SSA). In addition to Kotzebue, we supervise probationers in numerous outlying communities in the Northwest Arctic Bureau.

This is a full time position of 37.5 hours per week, Monday through Friday. This position requires occassional travel for training and escorting purposes.

Who We Are Looking For:

We are interested in candidates who possess some or all of the following position-specific competencies:

• Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
• Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.
• Stress Tolerance: Deals calmly and effectively with high stress situations (for example, tight deadlines, hostile individuals, emergency situations, dangerous situations)
• Written Communication: Writes in a clear, concise, organized, and convincing manner for the intended audience.
• Teamwork: Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals.

One year of any combination of postsecondary or vocational education and/or experience in assisting clients, customers, the general public, or other staff in the explanation and application of guidelines, policies, or services.

Special Note:

Some positions require a valid Alaska driver's license, a background check, and fingerprinting. These requirements will be indicated at the time of recruitment.

At the time of appointment, selected candidate must submit:

• This position requires a valid Alaska driver's license.

Please read the below information carefully. This applies to your application submission.

EDUCATION

To verify education being used to meet the required minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials being used to meet the minimum qualifications for a position and are required with each application. (Unofficial are okay, please ensure that the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application, provided at the time of interview, or if/when requested prior to scheduling an interview.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION

Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university.It is your responsibility to provide such evidence when applying. Omission of required documentation listed will result in an incomplete application and you will not receive further consideration.

WORK EXPERIENCE

When using work experience not already documented in your application, please provide the employer’s name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported, and minimum qualifications are clearly met. Work experience needed to meet the minimum qualifications must be documented in the application. If the application does not support minimum qualifications, the applicant may not advance to the interview and selection phase of the recruitment. A resume will not be used to determine that minimum qualifications have been met for the position in which you are applying.

Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.

The State of Alaska does not provide VISA Employer sponsorships.

RECRUITMENT SCOPE

This position is open to Alaska Residents only. Please check our residency definition to determine if you qualify.

MULTIPLE VACANCIES

This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.

NOTICE

Questions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll free) or (907) 465- 4095. If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the 'govermentjobs.com' domains. For information on allowing emails from the 'governmentjobs.com' domains, visit the Lost Password Help page located at https://www.governmentjobs.com/OnlineApplication/User/ResetPassword.

EEO STATEMENT

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.

LEGAL EMPLOYMENT

The State’s online recruitment system, Workplace Alaska, requires applicants to certify that they have a legal right to accept employment in the United States. It is the responsibility of the employee to maintain the appropriate documentation to accept or continue legal employment. The State of Alaska does not function in the role as an employer sponsor.

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE

Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or [phone] if you are located in the Juneau area. Requests for information may also be emailed to [e-mail].

For applicant password assistance please visit: https://www.governmentjobs.com/OnlineApplication/User/ResetPassword

For specific information in reference to the position please contact the hiring manager at:

Name:Renelito Valencia, Juvenile Probation Officer 3
Phone: [phone]
Fax:[phone]
Email:[e-mail]