Social Services Assistant (SSA)

THRYVE Healthcare; Oak Lawn (IL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Account (FSA)

Life Insurance

Critical Illness Insurance

Short-Term Disability Insurance

Accident Insurance

Hospital Indemnity Insurance

401(k) Retirement Savings Plan

On-Demand Pay Option

Paid Time Off (PTO)

Tuition Reimbursement Program

Job summary

THRYVE Healthcare in Oak Lawn, IL seeks a compassionate Social Services Assistant to support the Social Services department in providing advocacy and care coordination for residents.

You'll work closely with the Social Services Director and an interdisciplinary team to address psychosocial needs, assist with admissions and discharge planning, and help ensure a positive resident and family experience while complying with HIPAA and regulations.

Qualifications

• High school diploma or equivalent required; related degrees preferred.
• Experience in social services, healthcare, long-term care, or human services preferred.
• Knowledge of resident rights, discharge planning, and community resources preferred.
• Strong interpersonal, communication, and organizational skills.
• Ability to work effectively with residents, families, and an interdisciplinary team.
• Proficiency with electronic health records and Microsoft Office preferred.

Responsibilities

• Assist the Social Services Director in meeting the emotional, social, and psychosocial needs of residents.
• Complete social histories, assessments, and required documentation as assigned.
• Support residents and families through the admission, adjustment, and discharge processes.
• Assist with discharge planning and coordinate community resources and post-discharge services.
• Provide information and support to residents, families, and responsible parties regarding available services and resources.
• Participate in interdisciplinary care plan meetings and collaborate with Nursing, Therapy, Admissions, and other departments.
• Help advocate for resident rights and address resident concerns or grievances.
• Maintain accurate and timely documentation in accordance with facility policies and regulatory requirements.
• Assist with resident support groups, family meetings, and other social service programs as needed.
• Help coordinate referrals to outside agencies and community resources.
• Maintain resident confidentiality and comply with HIPAA and all applicable federal and state regulations.
• Perform other duties as assigned by the Social Services Director or Administrator.

Skills

Interpersonal skills

Communication skills

Organizational skills

Teamwork with interdisciplinary team

Education

High school diploma or equivalent

Associate's degree in Social Work / Human Services / Psychology or related field

Bachelor's degree in Social Work / Human Services / Psychology or related field

Tools

Electronic Health Records (EHR)

Microsoft Office

Job description

We areseeking a compassionate and organized Social Services Assistant to support the Social Services department in providing exceptional care and advocacy for residents. Working closely with the Social Services Director and interdisciplinary team, this role helps address residents' psychosocial needs, assists with admissions and discharge planning, and promotes a positive resident and family experience while ensuring compliance with applicable regulations.

Key Responsibilities

• Assist the Social Services Director in meeting the emotional, social, and psychosocial needs of residents.

• Complete social histories, assessments, and required documentation as assigned.

• Support residents and families through the admission, adjustment, and discharge processes.

• Assist with discharge planning and coordinate community resources and post-discharge services.

• Provide information and support to residents, families, and responsible parties regarding available services and resources.

• Participate in interdisciplinary care plan meetings and collaborate with Nursing, Therapy, Admissions, and other departments.

• Help advocate for resident rights and address resident concerns or grievances.

• Maintain accurate and timely documentation in accordance with facility policies and regulatory requirements.

• Assist with resident support groups, family meetings, and other social service programs as needed.

• Help coordinate referrals to outside agencies and community resources.

• Maintain resident confidentiality and comply with HIPAA and all applicable federal and state regulations.

• Perform other duties as assigned by the Social Services Director or Administrator.

Benefits

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Flexible Spending Account (FSA)

• Life Insurance

• Critical Illness Insurance

• Short-Term Disability Insurance

• Accident Insurance

• Hospital Indemnity Insurance

• 401(k) Retirement Savings Plan

• On-Demand Pay Option

• Paid Time Off (PTO)

• Tuition Reimbursement Program

Qualifications

• High school diploma or equivalent required; Associate's or Bachelor's degree in Social Work, Human Services, Psychology, or a related field preferred.

• Previous experience in social services, healthcare, long-term care, or human services preferred.

• Knowledge of resident rights, discharge planning, and community resources is preferred.

• Strong interpersonal, communication, and organizational skills.

• Ability to work effectively with residents, families, and an interdisciplinary team.

• Proficiency with electronic health records and Microsoft Office preferred.

• Compassionate, professional, and committed to providing excellent resident care.

We're committed to providing compassionate, resident-centered care in a supportive and collaborative environment. If you're passionate about helping others and making a meaningful difference in the lives of residents and their families, we'd love to have you join our team.