Social Services Assistant - Dakota 360

Mykroc; Burnsville (MN); Híbrido; USD 24.000 - 30.000; A tiempo parcial

Descripción de la vacante

The Salvation Army Northern Division Dakota, Scott, and Carver Counties 360 Life Center in Burnsville, MN is hiring a Social Services Assistant to support day-to-day service delivery and connect people with community resources.

You will respond to inquiries, assist participants, complete clerical tasks, and help run programs and events alongside staff, volunteers, and community partners. This is a 32-hour per week, on-site position with a pay range of $17.23 to $21.54 per hour.

Formación

• High school diploma or equivalent.
• Experience in social services or clerical work.
• Must pass background checks.
• Valid driver’s license preferred.
• Strong interpersonal and communication skills.

Responsabilidades

• Respond to inquiries and assist participants with information about services.
• Complete forms, data entry, and other clerical tasks.
• Support programs and events, including food shelf operations.
• Coordinate volunteer scheduling and community resources.
• Maintain confidentiality and demonstrate professionalism.

Conocimientos

Interpersonal skills

Communication skills

Organizational skills

Driver's license

Educación

High school diploma

Herramientas

Microsoft Office

Databases

PC skills

Descripción del empleo

The Salvation Army Northern Division Dakota, Scott, and Carver Counties 360 Life Center, located in Burnsville, MN, provides holistic, person-centered services to individuals and families. Services include basic needs assistance, housing support, case management, spiritual support, and connections to community resources.

The Social Services Assistant supports the day-to-day delivery of social services by responding to inquiries, assisting participants, completing administrative tasks, and supporting programs and events. The Assistant works collaboratively with participants, staff, volunteers, and community partners to help connect individuals and families with appropriate Salvation Army and community resources.

$17.23 to $21.54 per hour, 32 hours per week

Essential Functions (approximate time spent)

• Information & Resource Assistance (40%): Respond to phone, email, and in-person inquiries; provide information about available services and resources; and connect or refer individuals to appropriate staff and community resources.
• Participant Assistance (20%): Assist participants with forms and other paperwork; provide information about available programs, services, and events; and support participants in accessing appropriate resources.
• Program & Volunteer Support (20%): Support day-to-day social services programs, including food shelf operations and senior nutrition initiatives; assist with program activities, supplies, and resources; and support volunteer scheduling and coordination.
• Administrative Support (15%): Provide administrative and clerical support, including data entry, filing, scheduling, record maintenance, and other general office functions.
• Seasonal Programs & Organizational Support (5%): Support seasonal programs, special events, and other Salvation Army activities, including Toy Shop and local community programs.

Education and Experience

• High school diploma or equivalent required.
• Previous experience in social services, clerical, administrative, or related support work required.
• Must pass required background checks.
• Valid driver’s license and ability to meet The Salvation Army’s Motor Vehicle Record requirements preferred.
• Strong interpersonal and communication skills.
• Excellent organizational skills with attention to detail and the ability to manage multiple priorities.
• Maintains confidentiality and demonstrates integrity and professionalism.
• Ability to work effectively with participants, staff, volunteers, and community partners, including individuals experiencing crisis or instability.
• Proficient with PC, Microsoft Office, databases, and standard office equipment.

Working Conditions

• Primarily sedentary work involving periods of sitting and computer use, with regular movement associated with participant and program support.
• Professional social services environment with regular interaction with participants, staff, volunteers, and community partners.
• Site-based position with standard business hours and occasional evenings and weekends based on program needs; not eligible for a hybrid or remote work arrangement.
• Must be able to communicate clearly and effectively.
• Occasionally lift up to 25 pounds.

Supervisory Responsibilities

• None.

Driving/Travel Requirements

• May occasionally drive an agency vehicle or use other reliable transportation to support program and organizational needs.

Other Duties

• All employees recognize that The Salvation Army is a church and agree to support its mission.
• This job description is not all-inclusive and is intended to outline essential functions. The supervisor may assign additional duties, responsibilities, and tasks as needed.

Additional Information

The Salvation Army Mission

The Salvation Army, an international movement, is an evangelical part of the Universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its Mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

The Salvation Army offers a competitive benefits package including: