Social Services Assistant

State-of-Missour; West Plains (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

The Department of Social Services – Children’s Division, State of Missouri, is seeking dedicated staff to support families and safeguard children through foster care and reunification efforts. Join a team focused on helping at-risk youth and families achieve safety, stability, and well-being.

This role includes coordinating visits, maintaining confidential records, and producing monthly progress reports, with opportunities for growth and travel across Missouri as needed.

Qualifications

• High School Diploma or equivalent and a valid vehicle operator’s license.
• Two or more years of professional experience with a public or private agency delivering protective services and a valid driver's license.
• Associate’s Degree may substitute for some experience; 30 credit hours equals 1 year of experience.

Responsibilities

• Arrange, transport, and supervise visits between children in care and their parents/siblings to promote the parent/child relationship.
• Maintain case files, correspondence, and confidential information in paper and electronic form.
• Write monthly activity reports with clients, collateral contacts, and progress observations.

Skills

Travel ability

Vehicle operator's license

Education

High School Diploma or equivalent

Associate's Degree (substitutions allowed)

Job description

Job Location: Base can be in Howell, Oregon, or Shannon county

All internal promotional applicants are encouraged to apply as there may be alternate office space available.

Individual(s) selected for this position may receive a higher rate based on a pay differential (e.g., shift, or time-of-service pay).

The Department of Social Services partners with families and communities to protect children, rehabilitate youth and move families to self-sufficiency so that Missourians can lead safe, healthy and productive lives.

Why you’ll love this position:

Are you passionate about helping people? Do you love working with children and families? Do you enjoy assisting people in difficult circumstances? The Department of Social Services – Children’s Division cares for at-risk children and families by providing family preservation and reunification services, investigating allegations of abuse and neglect, and conducting foster care and adoption case management. If you want to be part of a great team working to make a difference, please come join us!

• Arrange, transport, and supervise visits between children placed in out of home care, their parents and siblings to promote and enhance the parent/child relationship.
• Maintain case file, correspondence and client confidential information in paper and electronic form.
• Write monthly reports of activities with clients, collateral contacts, client contact observations, client progress and functioning.
• Assist with gathering information and documentation including going with case managers in order to support them in completing home visits and other required case activities.
• Notify caseworker in the event of crisis, safety concerns, negative change in behavior or other observations.
• Provide paraprofessional services coaching clients to foster a positive family unit that is in support of the family’s case goals and plans.
• Offer instruction and guidance to parents on child development and child rearing techniques.
• Assist with activities of daily living that will include goal setting, planning and other related activities to manage a home and basic life skills.
• Provide support in the development of parenting skills, stress management, crisis management, and safety networks that can aid in the safety, permanency, and well-being of the children and family.
• Provide education for parents on how to access community resources.
• Conduct follow up contacts as directed.

Minimum Qualifications

• Social Services Assistant (I) -

High School Diploma or High School Equivalent and possession of a valid vehicle operator’s license.

• Social Services Assistant (II) -

High School Diploma or High School Equivalent; and two or more years of professional experience with a public or private agency in the delivery of protective services and possession of a valid vehicle operator’s license. OR

An Associate’s Degree (Substitutions allowed) and possession of a valid vehicle operator’s license.

(A combination of earned credit hours from an accredited college or university in the preferred fields such as social work, family and child development, special education, psychology, sociology, or related behavioral sciences and experience described may substitute for the stated qualifications. 30 credit hours are equivalent to 1 year of experience. Professional experience as described must be of a substantial period of time (over 50% of time)).

(Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant)

Preferred Qualifications

• Ability to travel throughout the State of Missouri as needed

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

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