Administrative Support Assistant

State of Missouri; Saint Joseph (MO); On-site; USD 36,000 - 48,000; Full time

Job summary

State of Missouri's Department of Social Services, Children's Division, is seeking an Administrative Support Assistant to provide essential clerical support to local office staff and upper management.

The role may supervise other clerical staff and requires a high school diploma, strong typing, filing, data entry, and customer service skills; the position offers a path for additional responsibility and is based in the Buchanan County Office.

Qualifications

• One or more years of office support experience, with high school diploma or GED.
• Credit hours may substitute for experience at 30 hours per year.

Responsibilities

• Maintains a significant phase of clerical work with independent decisions per agency policies.
• Types and edits material using word processing software; transcribes from dictated material.
• Establishes and maintains complex filing systems and prepares records for storage/archiving.
• Enters, updates, retrieves information in automated systems; creates spreadsheets and databases.
• May serve as receptionist or information clerk; directs individuals to proper destination and schedules appointments.
• Other duties as assigned.

Skills

Type quickly and accurately

Lift up to 20 pounds

Problem solving

Time management

Verbal and written communication

Education

High school diploma or GED

Job description

Job Location: Clerical position based in the Buchanan County Office.

All internal promotional applicants are encouraged to apply as there may be alternate office space available.

Individual(s) selected for this position may receive a higher rate based on a pay differential (e.g., shift, or time-of-service pay).

The Department of Social Services partners with families and communities to protect children, rehabilitate youth and move families to self-sufficiency so that Missourians can lead safe, healthy and productive lives.

Children's Division is looking for candidates to fill the position of Administrative Support Assistant. The candidate selected will provide support to local office staff as well as upper management along with the potential of supervising other clerical staff.

Are you passionate about helping people? Do you love working with children and families? Do you enjoy assisting people in difficult circumstances? The Department of Social Services - Children's Division cares for at-risk children and families by providing family preservation and reunification services, investigating allegations of abuse and neglect, and conducting foster care and adoption case management. If you want to be part of a great team working to make a difference, please come join us!

• Maintains, with relative independence, a significant phase or segment of a clerical process or office activity and makes frequent decisions in accordance with agency policies, rules or procedures.
• Types, utilizing a computer keyboard and word processing software, and edits a variety of material, frequently involving technical or specialized terminology; transcribes from dictating equipment.
• Establishes and maintains complex filing systems; prepares and/or oversees the preparation of records for storage and/or archiving.
• Enters, updates, and/or retrieves information in automated systems; develops spreadsheets and databases; utilizes various software packages in the performance of duties.
• May serve as receptionist or information clerk; determines purpose of contact; provides general information and assists in preparation of forms if needed; directs individuals to proper destination; receives and distributes verbal or written messages; and schedules and/or arranges appointments as necessary.
• Other duties as assigned.

One or more years of experience in office support work; and possession of a high school diploma or proof of high school equivalency.

(Earned credit hours from an accredited college or university may substitute on a year-for-year basis for the required experience at a rate of 30 earned credit hours for one year.)

Preferred Qualifications

• Ability to type quickly and accurately
• Ability to lift up to 20 pounds
• Excellent problem-solving and time management skills
• Excellent oral, written and interpersonal communication skills

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

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