SOCIAL SERVICES ASSISTANT

Arkansas Department of Energy & Environment; Mountain Home (AR); On-site; USD 36,000 - 53,000; Full time

Benefits offered by this job

Pension

Maternity leave

Paid state holidays

Job summary

The Social Services Assistant position is with the Arkansas Department of Human Services. It supports social workers, handles outreach, and refers clients to ensure efficient service delivery.

The role requires working non-standard hours, driving as needed, and assisting families in challenging situations; background checks are required, with possible substitutions for basic requirements.

Qualifications

• Minimum of six months of work experience in human services or public service.
• Background check and child/adult maltreatment registry check required.
• Licensure/certifications: not required; substitutions allowed per qualifications committee.

Responsibilities

• Be prepared to work non-standard hours, including evenings, weekends and holidays; on a 24-hour on-call rotation up to 7 days.
• Operate a motor vehicle safely; maintain reliable transportation; extensive in-state travel; valid license and insurance.
• Assist families facing poverty, addiction, and/or neglect; lift up to 50 lbs; transport individuals; handle stressful situations.

Skills

Public speaking

Organizational skills

Computer experience

Experience with children/families

Job description

SOCIAL SERVICES ASSISTANT

Date: Aug 11, 2026

Position Number: 22151122

County: Baxter

Posting End Date: August 24, 2026

Location: Mountain Home, AR, US 72654

Category: AR DEPT OF HUMAN SERVICES

Anticipated Starting Salary: $35,610.02

Salary Range: $35,610 - $52,703

Primary Responsibilities

• Be prepared to work non-standard work hours, which often include evenings, weekends and holidays; be on a 24-hour on-call rotation for up to 7 days at a time.
• Operate a motor vehicle safely according to applicable laws at any time of day or night. Have reliable personal transportation; extensive in-state travel ability; maintain a valid driver’s license and current auto insurance.
• Ability to work with families who are experiencing poverty, addiction, and/or some type of neglectful or abusive situation; to lift weight (i.e., picking up children) up to 50 lbs.; ability to transport children and adults, ability to deal with complex situations and problem solve those situations, ability to deal with stressful situations.

Preferred Qualifications

• Experience in working with children and/or families preferred or experience in social services field; some experience with community engagement or community resources.
• Public speaking and computer experience preferred.
• Organizational skills are a must.

The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

Position Information

• Job Series: Social Services Programs - Career Path
• Classification: Social Services Assistant
• Class Code: SSP10P
• Pay Grade: SGS02
• Salary Range: $35,610 - $52,703

Job Summary

The Social Services Assistant provides supportive services to social workers, case managers, and clients. This role assists with administrative tasks, outreach efforts, and client referrals to ensure efficient and effective service delivery.

Minimum Qualifications

• Minimum of six months of work experience in human services programs or public service. Required to have a background check and child/adult maltreatment registry check.

Licensure/Certifications: N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.

Nearest Major Market: Mountain Home