Social Services Assistant

NHS Management, LLC; Madison (AL); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Blue Cross Blue Shield HealthInsurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) with company match

Paid Holidays

Paid Vacation

Job summary

Valley View Health and Rehabilitation is seeking a Social Services Assistant to support residents and families by advocating for rights, coordinating care plans, and guiding transitions through admissions and discharge planning. You will work closely with the Social Services Director and care team to address emotional and social needs within a long-term care setting.

The role emphasizes compassionate communication, documentation, and collaboration with community resources to ensure dignified,

Qualifications

• High school diploma or equivalent required or preferred.
• Experience in long-term care or healthcare settings is preferred.
• Strong interpersonal and customer service skills.
• Excellent verbal and written communication skills.
• Strong organization and follow-through.
• Ability to handle sensitive situations with tact and professionalism.
• Ability to work independently while contributing to an interdisciplinary team.
• Must be able to speak, read, write, and understand English.

Responsibilities

• Assist with planning, implementing, and evaluating social services programs.
• Advocate for residents' rights, dignity, privacy, choices, and individual needs.
• Build supportive relationships with residents and their families.
• Assist with resident assessments and individualized social care planning.
• Participate in discharge planning and coordinate safe transitions of care.
• Identify community resources and financial assistance programs.
• Maintain resident rights documentation and advance directives.
• Complete progress notes and required documentation.
• Assist with admissions including paperwork, tours, and inquiries.
• Coordinate with residents, families, staff, and community agencies.
• Participate in quality assurance initiatives as directed.
• Maintain HIPAA compliance and confidentiality.
• Provide compassionate support during sensitive situations.

Education

High school diploma or equivalent

Job description

Valley View Health and Rehabilitation

$18.00–$23.20/hour (based on experience)

The Good Stuff — At a Glance

JOB DETAILS

Position: Social Services Assistant

Facility: Valley View Health and Rehabilitation

Schedule: Full-Time

Pay Range: $18.00–$23.20/hour (based on experience)

Setting: Long-Term Care & Rehabilitation

Focus: Resident Advocacy

• Family Support
• Care Planning
• Discharge Planning
• Admissions

Be an Advocate. Be a Resource. Make a Difference.

Some of the most important needs our residents have can't be met with medicine alone.

At Valley View Health and Rehabilitation, our Social Services team helps residents and families navigate the emotional, social, and practical challenges that can come with rehabilitation and long-term care.

As a Social Services Assistant, you'll help residents maintain their dignity, understand their options, access resources, prepare for transitions, and stay connected with the people and services that matter to them.

If you're compassionate, organized, a strong communicator, and genuinely enjoy helping people, we'd love to meet you.

Position Overview

The Social Services Assistant works closely with the Social Services Director and interdisciplinary care team to help ensure the medically related emotional and social needs of each resident are identified and addressed.

You'll serve as an advocate and resource for residents and families while assisting with care planning, discharge planning, admissions, documentation, resident rights, and connections to community resources.

What You'll Do

• Assist with planning, implementing, and evaluating facility social services programs
• Advocate for residents' rights, dignity, privacy, choices, and individual needs
• Build supportive relationships with residents and their families
• Assist with resident assessments and individualized social care planning
• Participate in discharge planning and help coordinate a safe transition of care
• Assist residents and families with identifying community resources, support agencies, and financial assistance programs
• Maintain required resident rights and advance directive documentation
• Complete progress notes, reports, forms, and other required documentation
• Assist with the admission process, including paperwork, facility tours, phone inquiries, and welcoming new residents
• Coordinate with residents, families, nursing staff, interdisciplinary team members, and community agencies
• Participate in quality assurance initiatives as directed
• Maintain confidentiality and comply with HIPAA and regulatory requirements
• Provide compassionate support during sensitive or emotional situations

What We're Looking For

• High school diploma or equivalent required
• Experience in long-term care, skilled nursing, healthcare, social services, case management support, or a related setting preferred
• Genuine desire to help residents and families
• Strong interpersonal and customer service skills
• Excellent verbal and written communication skills
• Strong organization and follow-through
• Ability to handle sensitive situations with tact, patience, and professionalism
• Ability to work independently while contributing to an interdisciplinary team
• Positive and compassionate approach to working with elderly and disabled individuals
• Must be at least 18 years of age
• Must be able to speak, read, write, and understand English

Benefits for Our Full-Time Employees

• $18.00–$23.20/hour based on experience
• Blue Cross Blue Shield Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(k) with company match
• Paid Holidays
• Paid Vacation

Why Join Us?

• Make a meaningful difference for residents and families
• Become an important part of the interdisciplinary care team
• Help residents navigate admissions, care planning, resources, and transitions
• Build meaningful relationships in a long-term care environment
• Gain valuable experience in healthcare social services
• Work with a team committed to dignity, compassion, and quality care

Ready to Make an Impact Beyond the Bedside?

If you're a compassionate problem-solver who enjoys helping people navigate challenges and find solutions, this could be the role for you.

We are an equal opportunity employer and value diversity in the workplace.

EOE

Job Ref #: 38c98211-a2b2-477c-b487-ec40803372ab

Date Posted: 2026-09-02