SOCIAL SERVICES ASSISTANT

Arkansas Department of Energy & Environment; Jasper (AR); On-site; USD 36,000 - 53,000; Full time

Benefits offered by this job

Pension

Paid state holidays

Maternity leave

Job summary

The Arkansas Department of Human Services in Jasper, AR is seeking a Social Services Assistant to provide supportive services to social workers, case managers, and clients. You will assist with administrative tasks, outreach efforts, and referrals to ensure efficient service delivery.

Minimum six months of work experience in human services or public service is required. The role involves confidential handling of information and strong organizational skills, with emphasis on customer service and

Qualifications

• Six months of work experience in human services or public service.
• Ability to handle sensitive information with confidentiality.
• Strong organizational and administrative abilities.

Responsibilities

• Assist in client intake and service referrals.
• Provide basic counseling and resource navigation.
• Maintain accurate records and case documentation.
• Support community outreach and public education initiatives.
• Coordinate scheduling and follow-ups for client services.

Skills

Organizational skills

Communication skills

Confidentiality

Job description

Position Number: 22110275

County: Newton

Posting End Date: September 2, 2026

Location: Jasper, AR, US, 72641

Category: AR DEPT OF HUMAN SERVICES

Anticipated Starting Salary: $35,610.02

Position Information

• Job Series: Social Services Programs - Career Path


• Classification: Social Services Assistant


• Class Code: SSP10P


• Pay Grade: SGS02


• Salary Range: $35,610 - $52,703


• Nearest Major Market: Harrison

Job Summary

The Social Services Assistant provides supportive services to social workers, case managers, and clients. This role assists with administrative tasks, outreach efforts, and client referrals to ensure efficient and effective service delivery.

Primary Responsibilities

• Assist in client intake and service referrals.


• Provide basic counseling and resource navigation.


• Maintain accurate records and case documentation.


• Support community outreach and public education initiatives.


• Coordinate scheduling and follow-ups for client services.

Knowledge and Skills

Strong organizational and administrative abilities.

Excellent customer service and communication skills.

Ability to handle sensitive information with confidentiality.

Minimum Qualifications

Minimum of six months of work experience in human services programs or public service.

Required to have a background check and child/adult maltreatment registry check.

Licensure/Certifications

N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Preferred Qualifications

Must be able to lift 50 pounds, safely supervise and transport children of various ages, and support families through positive communication, professionalism, and dependable service delivery.

Department Benefits

The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

Equal Employment Opportunity Statement

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.