Social Services Assistant

Exceed, LLC; Charlotte (NC); On-site; USD 30,000 - 42,000; Full time

Job summary

Exceed, LLC in Charlotte, NC is seeking a Social Services Assistant to support Job Corps students by teaching life skills and employability workshops while providing direct student support. You will deliver structured group sessions, help with lesson plans, and orient new students to center resources, working closely with counselors and staff to promote wellness and career readiness.

The role emphasizes confidentiality, sound judgment, and a commitment to helping youth succeed in education and

Qualifications

• High school diploma or GED required
• Associate or Bachelor's degree preferred in Social Work, Psychology, Education, or related field
• Experience with at-risk youth or young adults preferred
• Strong communication, facilitation, and interpersonal skills

Responsibilities

• Deliver structured group sessions on topics such as conflict resolution, decision-making, communication skills, and workplace readiness.
• Assist in developing and updating lesson plans, handouts, and workshops that align with Job Corps' Career Success Standards.
• Facilitate orientation sessions for new students, introducing them to center expectations, resources, and support services.
• Support the Social Services team in integrating life skills training into the broader academic and career technical curriculum.
• Provide one-on-one guidance to students experiencing personal, social, or behavioral challenges.
• Assist with case management activities, including documentation, progress tracking, and referrals to community resources.
• Collaborate with counselors, residential staff, and instructors to ensure a holistic approach to student development.
• Encourage positive behavior, accountability, and personal growth through mentoring and consistent support.
• Maintain accurate and confidential student records in compliance with Job Corps Policy and Requirements Handbook (PRH).
• Participating in case conferences and interdisciplinary team meetings to support student success.
• Assist in coordinating student engagement activities that promote wellness, leadership, and community involvement.
• Support the center's mission of fostering a safe, inclusive, and supportive environment for all students.

Skills

Strong communication

Facilitation

Interpersonal skills

Confidentiality

Judgment

Education

High School Diploma or GED

Associate or Bachelor's degree in related field

Job description

Position Summary

The Social Services Assistant supports the mission of Job Corps by helping students overcome personal, social, and behavioral challenges that may interfere with their education and career training. This role combines instructional responsibilities-teaching life skills and employability workshops-with direct student support, ensuring that young people have the tools, resources, and encouragement they need to succeed in the program and beyond.

Key Responsibilities

Instructional Duties

• Deliver structured group sessions on topics such as conflict resolution, decision-making, communication skills, and workplace readiness.
• Assist in developing and updating lesson plans, handouts, and workshops that align with Job Corps' Career Success Standards.
• Facilitate orientation sessions for new students, introducing them to center expectations, resources, and support services.
• Support the Social Services team in integrating life skills training into the broader academic and career technical curriculum.

Student Support & Case Management

• Provide one-on-one guidance to students experiencing personal, social, or behavioral challenges.
• Assist with case management activities, including documentation, progress tracking, and referrals to community resources.
• Collaborate with counselors, residential staff, and instructors to ensure a holistic approach to student development.
• Encourage positive behavior, accountability, and personal growth through mentoring and consistent support.

Program & Compliance

• Maintain accurate and confidential student records in compliance with Job Corps Policy and Requirements Handbook (PRH).
• Participating in case conferences and interdisciplinary team meetings to support student success.
• Assist in coordinating student engagement activities that promote wellness, leadership, and community involvement.
• Support the center's mission of fostering a safe, inclusive, and supportive environment for all students.

Qualifications

• High School Diploma or GED required, Associate or Bachelor's degree in Social Work, Psychology, Education, or related field preferred
• Experience working with at-risk youth or young adults strongly preferred
• Strong communication, facilitation, and interpersonal skills
• Ability to maintain confidentiality and exercise sound judgment
• Commitment to the mission-driven environment of Job Corps-helping young people build skills, confidence, and career pathways

Company Description

EXCEED provides management, professional, analytical, security, and technical services to the Federal and State governments, and to private industry.

Exceed applicants for employment are covered by federal, state, and local laws designed to safeguard employees and job applicants from discrimination based on race, color, religion, sex, pregnancy, parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other status protected by applicable federal, state, or local laws.