Social Services Admin & Records Coordinator

Gaston County Government

Gastonia (NC)

On-site

USD 21,000 - 25,000

Full time

6 days ago

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Job summary

Gaston County Government seeks a Records Administrative Specialist to support the Human Services Center. You will perform data entry across multiple systems, maintain case files, and assist social workers with records and referrals.

The role requires a high school diploma and 3 years' experience in records management, with a valid driver's license. The position also involves directing clients, greeting visitors, providing back‑up for the Child Abuse Hotline, and managing mail, faxes, and Notary

Qualifications

High school diploma or equivalent required.
Minimum 3 years experience in word processing, data entry, reception, and records management.
Valid driver's license.
Ability to lift at least 25 lbs.
Criminal background check and drug screening required.

Responsibilities

Utilizes multiple computer systems to process client histories and welfare records across several platforms.
Performs data entry to update and maintain client information and scheduled events.
Assists social workers by locating records and completing related summaries and referrals.
Maintains and purges case files per County and State retention guidelines.
Directs clients to appropriate services, greets visitors, and supports the Child Abuse Hotline when needed.
Maintains state forms, Notary Certification, and office supplies; handles mail and faxes.