Administrative Assistant, Social Services Records

Gaston County Government; North Carolina; On-site; USD 21,000 - 25,000; Full time

Job summary

Gaston County Government seeks a detail-oriented records support specialist to assist social workers and manage client information, forms and files. You will work with multiple county and state systems to update records, locate documents, and prepare summaries for contact with families.

The role requires a high school diploma, 3 years of relevant experience, and a valid driver’s license. Applicants must pass a background check and drug screening as part of employment.

Qualifications

• High school diploma or equivalent is required.
• Minimum 3 years of experience in word processing, data entry, reception, and records management.
• Valid driver's license is required.

Responsibilities

• Uses multiple computer systems to perform daily tasks (NC Fast, NC Child Welfare System, SIS/Central Registry, NCAOC-ACIS, VCAP, OLV, Laserfiche, Compass, DaySheets, FC System, Master Client Index).
• Performs data entry to update client information and maintain records.
• Assists social workers to obtain client and family records and complete relative summaries for contact.
• Maintains CFS case files and related records storage.
• Directs clients to appropriate programs and staff; provides back-up to the Child Abuse Hotline.
• Maintains state forms, Notary Certification, office equipment and supplies.
• Available to work mandatory emergency shelters and other duties as assigned.

Skills

Word processing

Data entry

Reception

Records management

Education

High school diploma or equivalent

Job description

Gaston County Government seeks a detail-oriented records support specialist to assist social workers and manage client information, forms and files. You will work with multiple county and state systems to update records, locate documents, and prepare summaries for contact with families.

The role requires a high school diploma, 3 years of relevant experience, and a valid driver’s license. Applicants must pass a background check and drug screening as part of employment.