Social Service Technician

Munro Footwear Group; Glasgow (MT); Hybrid; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health Insurance

Paid Leave & Holidays

Retirement Plan

Job summary

The Montana Department of Public Health and Human Services (DPHHS) – Child and Family Services Division – seeks a detail‑oriented professional to assist the Child Protection Specialist in delivering family‑centered services within a trauma‑informed system to assure safety, permanency, and well‑being for children at risk of or who have experienced maltreatment.

You will provide oral and written reports, schedule appointments, supervise visitations, and help document requirements to meet statutory

Qualifications

• Basic knowledge of child development.
• Basic knowledge of parenting skills.
• Ability to maintain confidentiality.
• High school diploma or the equivalent.
• Two years of social services work experience, or other directly-related work experience, working with children and families in difficult and sometimes volatile situations.
• Experience working with tribal government entities and/or other organizations of native peoples is highly preferred.
• Other combinations of related education and experience may be considered on a case-by-case basis.

Responsibilities

• Providing oral and written reports to the Child Protection Specialists regarding contacts with children and families in an effort to achieve positive outcomes.
• Schedules and coordinates appointments and meetings.
• Supervises and documents parent/child interactions during visitations.
• Assists in meeting documentation requirements to assure compliance with statutory and policy requirements regarding safety, permanency, and well-being.

Skills

Child development

Parenting skills

Confidentiality

Education

High school diploma

Job description

Position Title:

To be considered for this position you must complete the state application and attach all required documents through the Montana State Careers site at www.statecareers.mt.gov.

The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Child and Family Services Division.

This position provides assistance to the Child Protection Specialist in delivering family-centered services within a trauma-informed system to assure safety, permanency, and well-being for children who are at risk of or have been subjected to child maltreatment. Responsibilities of this position include: 1) Providing oral and written reports to the Child Protection Specialists regarding contacts with children and families in an effort to achieve positive outcomes; 2) Schedules and coordinates appointments and meetings; 3) Supervises and documents parent/child interactions during visitations; and 4) Assists in meeting documentation requirements to assure compliance with statutory and policy requirements regarding safety, permanency, and well-being.

Why Join DPHHS

Our mission at DPHHS is serving Montanans in their communities to improve health, safety, well-being, and empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents.

The State of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition, DPHHS is the largest state agency with a wide range of advancement opportunities whether you are joining the workforce or have several years of experience.

Qualifications for this Career Opportunity

Basic knowledge of child development.

Basic knowledge of parenting skills.

Ability to maintain confidentiality.

High school diploma or the equivalent.

Two years of social services work experience, or other directly-related work experience, working with children and families in difficult and sometimes volatile situations.

Experience working with tribal government entities and/or other organizations of native peoples is highly preferred.

Other combinations of related education and experience may be considered on a case-by-case basis.

Successful applicants will be subject to background checks relevant to the position and must pass reference checks before an offer will be extended. DPHHS is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply. For a copy of the full job description or if you need a reasonable accommodation in the application or hiring process, contact DPHHS Human Resources listed below.

Additional Information

This position may be eligible for partial teleworkwithin the state of Montana. Specific conditions will be provided by the supervisor and must adhere to state policy.

Applicant Pool Statement : If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection. Training Assignment : This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.

Salary

$23.05 - 23.05 Hourly

Telework Eligibility: Telework Eligible (Full-time telework is not available. Telework schedule must be supervisor approved.)

Benefits Package Eligibility: Health Insurance, Paid Leave & Holidays, Retirement Plan

Number of Openings

1

Employee Status

Regular

Schedule

Full-Time

Job Type

Standard

Shift

Day Job

Travel

Yes, 15 % of the Time

Primary Location

Glasgow Agency : Department of Public Health & Human Services Union : Montana Federation of Public Employees

Posting Date

Sep 11, 2026, 7:47:57 PM

Closing Date (based on your computer's timezone)

Sep 26, 2026, 5:59:00 AM

Contact Name : Cortney Rose | Contact Email : [e-mail] | Contact Phone : [phone] Anyone who needs to request a reasonable accommodation in the application or hiring process should contact the HR staff identified on the job listing or by dialing the Montana Relay at 711. Montana Job Service Offices also offer services including assistance with submitting an online application.

State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.