Social Service Director

Accolade Healthcare; Waterloo (IL); On-site; USD 50,000 - 67,000; Full time

Benefits offered by this job

Medical, Dental, Vision and additional

401k with company match

Generous Paid Leave Policy

Free uniforms after hire

Daily Pay partner

Newly renovated breakrooms - fully to

Monthly Employee Appreciation Events

Job summary

Accolade Healthcare in Illinois is seeking a qualified Social Services Director to oversee the daily operations of the Social Services Department at a long-term care facility. The role requires coordinating admissions, tours for residents and families, and budget management to ensure quality of life for residents.

You will lead and mentor staff, ensure compliance with resident rights, and participate in quality improvement to enhance services and safety.

Qualifications

• Minimum of a Bachelor’s degree in social work.
• Minimum of a Bachelor’s degree in a human-services related major, including sociology, gerontology, psychology, rehabilitation counseling or special education.
• One year in a healthcare setting where the individual is working as a supervised social worker who works directly with individuals

Responsibilities

• Coordinating admissions for new and returning residents.
• Conducting small group and individual tours of the facility and providing information to prospective residents and families.
• Managing moves within the facility to meet resident needs.
• Conducting and supervising bi-annual employee in-service programs on resident rights and responsibilities.
• Managing the Social Services Department's annual budget.
• Establishing rapport with residents and their families and providing counseling as needed.
• Serving on quality improvement committees and contributing to process enhancements.
• Collaborating with coworkers, supervisors, and staff from all departments to solve problems and improve services.
• Adjusting priorities and schedules to meet resident and facility needs.
• Reporting and assisting in resolving issues related to the safety, cleanliness, and comfort of residents and work areas.

Skills

Collaboration Skills

Communication Proficiency

Customer/Client Focus

Decision-Making Skills

Organizational Skills

Personal Effectiveness and Credibility

Problem-Solving and Analysis

Conflict Resolution Skills

Results-Driven Mindset

Teamwork Orientation

Time Management Skills

Education

Bachelor's degree in social work

Bachelor's degree in a human-services related major

Job description

About Us

At Accolade Healthcare, we put an emphasis on the satisfaction of our team members, understanding that a foundation built on quality patient care starts with the people providing the care. Our goal is to care for our staff with respect, empathy, and appreciation. Providing our professional staff with safe and efficient equipment to complete their mission is our priority. Accolade is committed to never being satisfied with industry norms and standards – instead, always searching for creative methods to equip our team with the tools necessary to achieve success.

At Accolade Healthcare, we put an emphasis on the satisfaction of our team members, understanding that a foundation built on quality patient care starts with the people providing the care. Our goal is to care for our staff with respect, empathy, and appreciation. Providing our professional staff with safe and efficient equipment to complete their mission is our priority. Accolade is committed to never being satisfied with industry norms and standards – instead, always searching for creative methods to equip our team with the tools necessary to achieve success.

Job Summary

As a Social Services Director, you will oversee the daily operations of the Social Services Department at our long-term care (LTC) facility. You will work closely with residents, their families, and staff to ensure that residents' needs are met, rights are respected, and their quality of life is enhanced. This role requires excellent organizational, communication, and leadership skills to support residents and the facility effectively.

Job Requirements

• Minimum of a Bachelor’s degree in social work;

OR

• Minimum of a Bachelor’s degree in a human-services related major, including sociology, gerontology, psychology, rehabilitation counseling or special education;

AND

One year in a healthcare setting where the individual is working as a supervised social worker who works directly with individuals

Pay Rate

Pay Rate: $49,500-$66,500 annually

Benefits

• Medical, Dental, Vision and additional other voluntary benefits
• 401k with company match
• Generous Paid Leave Policy
• Free uniforms after hire
• Daily Pay partner
• Newly renovated breakrooms - fully stocked beverages
• Monthly Employee Appreciation Events and Celebrations

Duties And Responsibilities

As a Social Services Director, your responsibilities include:

• Coordinating admissions for new and returning residents.
• Conducting small group and individual tours of the facility and providing information to prospective residents and families.
• Managing moves within the facility to meet resident needs.
• Conducting and supervising bi-annual employee in-service programs on resident rights and responsibilities.
• Managing the Social Services Department's annual budget.
• Establishing rapport with residents and their families and providing counseling as needed.
• Serving on quality improvement committees and contributing to process enhancements.
• Collaborating with coworkers, supervisors, and staff from all departments to solve problems and improve services.
• Adjusting priorities and schedules to meet resident and facility needs.
• Reporting and assisting in resolving issues related to the safety, cleanliness, and comfort of residents and work areas.
• Ensuring compliance with universal precautions and infection control techniques.
• Working to improve job skills, knowledge, and performance through ongoing education.
• Following established personnel, department, and facility policies and procedures.
• Attending mandatory educational programs and training sessions.
• Accepting changes in work schedules and assignments to meet the needs of the residents.
• Performing other related duties as assigned.

Competencies

• Collaboration Skills
• Communication Proficiency
• Customer/Client Focus
• Decision-Making Skills
• Organizational Skills
• Personal Effectiveness and Credibility
• Problem-Solving and Analysis
• Conflict Resolution Skills
• Results-Driven Mindset
• Teamwork Orientation
• Time Management Skills