Social Service Director

RegalCare at Greenfield; Wakefield (MA); On-site; USD 110,000 - 140,000; Full time

Job summary

RegalCare at Wakefield seeks a Social Service Director to lead resident care planning, assessments, and advocacy efforts. The role requires coordinating discharge planning, community resources, hospital liaisons, and staff education to uphold residents' rights.

The Director will provide emotional support to residents and families facing illness, navigate advance directives, and ensure CMS and related regulations are met, fostering a collaborative, compliant environment across the

Responsibilities

• Complete initial psychosocial assessments and MDS portions.
• Develop and update individualized resident care plans in collaboration with the interdisciplinary team.
• Provide emotional support and counseling to residents and families dealing with illness, life changes, grief, loss, or depression.
• Assist residents and families with advanced directives, living wills, and understanding Residents' Rights.
• Coordinate discharge planning, home-health referrals, and community resources to transition residents safely.
• Collaborate with hospital liaisons and the business office regarding admissions, insurance verification, and room changes.
• Act as an advocate for resident wishes and coordinate investigations into resident grievances.
• Ensure the department complies with state, local, and federal regulations (such as CMS guidelines).
• Coordinate logistics for family council meetings and staff education on resident rights.

Job description

RegalCare at Wakefield is currently seeking a Social Service Director to join our team. Key responsibilities are as follows:

Key Responsibilities & Duties

• Resident Assessments & Care Plans:
  • Complete initial psychosocial assessments, Minimum Data Set (MDS) portions, and ongoing progress notes.
  • Develop and update individualized resident care plans in collaboration with the interdisciplinary team.
• Counseling & Support:
  • Provide emotional support and counseling to residents and families dealing with illness, life changes, grief, loss, or depression.
  • Assist residents and families with advanced directives, living wills, and understanding Residents' Rights.
• Discharge & Transition Planning:
  • Coordinate discharge planning, home-health referrals, and community resources to transition residents safely.
  • Collaborate with hospital liaisons and the business office regarding admissions, insurance verification, and room changes.
• Advocacy & Regulatory Compliance:
  • Act as an advocate for resident wishes and coordinate investigations into resident grievances.
  • Ensure the department complies with state, local, and federal regulations (such as CMS guidelines).
  • Coordinate logistics for family council meetings and staff education on resident rights.