SOCIAL SERVICE COUNSELOR 1-3 (DEVELOPMENTAL DISABILITIES SERVICES)

State of Louisiana; Hammond (LA); On-site; USD 22,000 - 49,000; Full time

Job summary

Florida Parishes Human Services Authority (FPHSA) seeks a Social Service Counselor 1, 2, or 3 to assist individuals with developmental disabilities and their families. You will guide people through accessing services, coordinate resources, and connect them with needed supports in Hammond, LA.

An ideal candidate has 3 years of social services experience (or 6 years in any field) or a bachelor’s degree. Roles involve intake, eligibility assessment, and collaboration with regional teams.

Qualifications

• Three years of social services experience; OR
• Six years of full-time experience in any field; OR
• A bachelor's degree.
• Experience substitution: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field.

Responsibilities

• Receiving calls, assessing particular life situations and recommending a support and service plan,
• Obtaining and preparing information for individuals applying for Developmental Disability (DD) services,
• Managing intake caseloads for entry staff,
• Coordinating discharges/transfers into and out of the region, and
• Receiving written and/or verbal requests for services and entering information into the data system.

Skills

Accountability

Customer focus

Judgment

Education

Bachelor's degree

Job description

We believe that our individual differences are our strength, and it forms the foundation that allows our agency to empower individuals to experience a greater quality of life.

Our agency’s vision is that all people will be empowered to lead meaningful and productive lives among friends, relatives, and neighbors regardless of behavioral health needs or developmental disabilities. We have been lighting the path forward into recovery by providing person-centered services to adults and children who meet the treatment criteria for substance use disorders, developmental disabilities, and/or mental health.

Come join our team at Florida Parishes Human Services Authority (FPHSA) as a Social Service Counselor 1, 2, or 3 and make a meaningful difference in the lives of individuals with developmental disabilities and their families. In this role, you’ll help individuals of all ages navigate the process of accessing developmental disability services by providing guidance, coordinating resources, and connecting them with the supports they need. If you enjoy helping others, building relationships, and making a positive impact in your community, we encourage you to apply!

An ideal candidate shall possess the following competencies:

• Demonstrating Accountability- The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
• Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers.
• Making Accurate Judgments- The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.

Three years of social services experience; OR

Six years of full-time experience in any field; OR

A bachelor's degree.

EXPERIENCE SUBSTITUTION:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

NECESSARY SPECIAL REQUIREMENT:

Positions that provide addictive disorder counseling or prevention services will require certification or eligibility for certification issued by the Addictive Disorder Regulatory Authority (ADRA), or its successor.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties:

• Receiving calls, assessing particular life situations and recommending a support and service plan,
• Obtaining and preparing information for individuals applying for Developmental Disability (DD) services,
• Managing intake caseloads for entry staff,
• Coordinating discharges/transfers into and out of the region, and
• Receiving written and/or verbal requests for services and entering information into the data system.

Position‑Specific Details:

Location: Intellectual and Developmental Disability Supports housed in Hammond, Louisiana

Appointment Type: Probational or Promotional Appointment

Career Progression: This position will be filled as a Social Service Counselor 1, 2, or 3.

Compensation:

• Social Service Counselor 1: $16.06/hour minimum - $28.90/hour maximum
• Social Service Counselor 2: $17.18/hour minimum - $30.92/hour maximum
• Social Service Counselor 3: $19.67/hour minimum - $35.40/hour maximum

Salary may be negotiable depending on the chosen applicant’s level of experience. Note regarding the advertised pay range: The maximum amount listed is the maximum salary a person can make while in this title and NOT the maximum amount we are allowed to pay a new hire.