CASE MANAGER - 67011775 - SUNLAND

Florida; Marianna (FL); On-site; USD 43,000 - 47,000; Full time

Benefits offered by this job

Annual and Sick Leave benefits

Nine paid holidays and one Personal  H

State Group Insurance options (health,

Retirement plan contributions

Flexible Spending Accounts

Tuition waivers

Paid Maternity and Parental Leave

Job summary

Agency for Persons with Disabilities seeks a Case Manager to assess and support residents, coordinate guardianship matters, and connect families with benefits. You will document progress, advocate for clients, and collaborate with the treatment team to ensure quality care.

Responsibilities include annual reports, court liaison, and coordinating services across centers, with a focus on compassionate, person-centered planning and compliance with state regulations.

Qualifications

• Bachelor's degree in a related human services field or equivalent.
• Experience with individuals with intellectual/developmental disabilities preferred.
• Strong counseling and advocacy skills; able to coordinate complex cases.

Responsibilities

• Prepare complete initial psychosocial assessment for new admissions.
• Develop and update psychosocial reports for each client on caseload.
• Coordinate interpretative conferences with parents/guardians about residents' programs.
• Monitor residents' finances and assist with benefits applications (SS, Medicaid).
• Advocate for residents and assist with guardianship, court proceedings, and consent issues.
• Document monthly visits and changes; ensure accurate life event records.
• Assist treatment team with goal development and client activities.
• Perform clerical duties and accompany residents to medical appointments as needed.
• Notify supervisors of significant events; perform other duties to support mission.

Skills

Counseling knowledge

Ethics in counseling

Interview techniques

Counseling ability

Knowledge of Florida victims' rights

Team coordination

Planning & organizing

Active listening

Effective communication

Relationship building

Education

Bachelor's degree in social services or related field

Tools

ABC system

Job description

Position Details

Requisition No: 882986

Agency: Agency for Persons with Disabilities

Working Title: CASE MANAGER - 67011775 - SUNLAND

Pay Plan: Career Service

Position Number: 67011775

Salary: $42,906.24 - $47,196.86

Posting Closing Date: 11/18/2026

Benefits

• Annual and Sick Leave benefits.


• Nine paid holidays and one Personal Holiday each year.


• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.


• Retirement plan options, including employer contributions (For more information, please click www.myfrs.com ).


• Flexible Spending Accounts.


• Tuition waivers.


• And more! For a more complete list of benefits, visit www.mybenefits.myflorida.com .


• Paid Maternity and Parental Leave.

The Agency seeks team members who demonstrate the qualities of being humble, hungry, and smart and lead others to embody the same. This entails lacking excessive ego, sharing credit, being self‑motivated, and exercising good judgment and intuition regarding the subtleties of group dynamics.

This position with APD will serve staff and management across the Agency. Your work will impact the workplace culture, our community, and the population we serve as we continuously strive to achieve the Agency’s mission.

Responsibilities

Prepare complete initial psychosocial assessment for new admissions. Annually develop and update psychosocial report for each client on caseload for inclusion as required. Prepare and send an annual interpretative letter to parents/guardians or the responsible judicial circuit and include a copy of the Individual Program Plan (IPP). Arrange and coordinate interpretative conference with parents/guardians concerning resident s program; communicates by letter, telephone call or meeting regarding client's needs.

Monitors spending of resident’ monies, counsel with residents and families regarding third party benefits, the ICF/DD program and DCF policies. Compiles and submits applications for social security, Medicaid or other benefits. Also, provides oversight monitoring of clients personal possessions to include new purchases, current inventory, discards, etc. Completes all forms as required by policy and procedure.

Actively participate and maintain the role of advocate to support resident’s needs and family/guardian/guardian advocate desires. Assists in legal matters such as guardianship, involuntary admissions, consent issues, etc. Attends competency and other court proceedings involving the resident. Ensures consent forms are obtained from appropriate sources (i.e., guardian, court).

Visits with each resident on caseload at least monthly (both on and off house) and documents observations, progress, and/or major changes/transitions in life situation.

Promotes and arranges for normalizing therapeutic home visits and documents the quality of home visits. Completes referrals for residents in need of alternate placements and coordinates smooth transitions/placements. This includes the completion of referral packets, counseling with parents/guardians to encourage involvement and participation in the process. Completes discharge process (i.e., transfer of the client record, funds, personal possessions, writes discharge summary, etc.). Conducts aftercare follow-ups on clients placed in community facilities or other institutions.

Assist treatment team to support goal/skill development by participating in shopping trips, outings and other events. Maintains up-to-date input of data into the Allocation, Budget & Contract Control System (ABC). Reviews the ABC printouts regularly to determine the accuracy of information and submits revised information as needed. Updates information for fee maintenance annually or as changes occur.

Perform all clerical duties associated with social work. Assists resident houses by accompanying residents to their medical appointments on and off center when needed. Provides additional staffing for houses when necessary due to staffing coverage issues which includes basic resident care.

Notifies supervisors and contact person of significant events within time frames established by policy and procedure. Others tasks as needed to carry out the mission of quality care.

Applicant Screening Requirements

• Responses to the qualifying questions are required and must be verifiable based on your submitted application, and “see resume” will not be considered an acceptable response.

Minimum Qualifications

• Preferred, a bachelor's degree from an accredited college/university with major course work in social work, rehabilitation counseling, physical therapy, occupational therapy, speech pathology, audiology, psychology, sociology, special education, dietetics, or a related human services field


• Preferred, one year of experience working directly with persons with intellectual disabilities or other developmental disabilities; and experience means providing professional or direct services, either paid or volunteer in a setting that serves persons with intellectual disabilities.

Knowledge, Skills, And Abilities

• Knowledge of theories and practices in counseling.


• Knowledge of professional ethics relating to counseling.


• Knowledge of interviewing techniques.


• Ability to provide counseling services to others.


• Knowledge of Florida Statutes of victims' rights.


• Ability to coordinate a team approach to the rehabilitation process.


• Ability to plan, organize and coordinate work assignments.


• Ability to actively listen to others.


• Ability to communicate effectively.


• Ability to establish and maintain effective working relationships with others.

Additional Information

Profile Completion: To qualify for this position, applicants must complete all fields in the Candidate Profile, including their work history with the month and year. Resumes and other documentation can be attached to provide additional information but will not replace the required completed Candidate Profile.

Retiree Notice: If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re‑employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon your retirement date.

Direct Deposit Program: As a condition of employment, a person appointed to a position in the State Personnel System is required to participate in the Direct Deposit Program. Rather than receiving a paper paycheck, your funds will be deposited directly into your account at your financial institution. This will be accomplished by Electronic Funds Transfer. Banks, savings and loan associations, and credit unions are eligible to accept such deposits. Retirement funds are also required to be in the Direct Deposit Program.

Background Screening Requirement: It is the policy of the Florida Agency for Persons with Disabilities that applicants for employment undergo Level 2 employment screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer. No applicant for a designated position will be employed or permitted to volunteer until the Level 2 screening results are received, reviewed, and approved by the Agency. Level 2 background screening shall include, but not be limited to, fingerprinting for Statewide criminal and juvenile records checks through the Florida Department of Law Enforcement and Federal criminal records checks through the Federal Bureau of Investigation, and may include local criminal records checks through local law enforcement agencies. Pursuant to S. 110.1127(1), Florida Statutes, this position requires a background investigation, including fingerprinting. Applicants for employment will also be screened through the Florida Agency for Health Care Administration (AHCA) Care Provider Background Screening Clearinghouse. For additional information, please visit the AHCA Background Screening Clearinghouse.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE

Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.