Social Service Coordinator - Norwalk

Rockport Healthcare Services; Norwalk (CA); On-site; USD 52,000 - 68,000; Full time

Job summary

Rockport Healthcare Services is seeking a Social Service Coordinator to address residents’ psychosocial and concrete needs within regulatory frameworks. You will orient new residents, plan discharges, update care plans, and manage referrals.

The role requires collaboration with families and staff, coordination of financial affairs, and active participation in QMPI activities to improve performance and resident wellbeing.

Qualifications

• Bachelor's degree in social work or human services required.
• LSW required in TX Centers; one year supervised health care experience.
• High School Diploma or equivalent for centers under 120 beds.
• Strong written and verbal communication and interpersonal skills.
• Knowledge of social resources in the community.
• Healthcare setting experience preferred.

Responsibilities

• Identify and meet residents' psychosocial and concrete needs per regulations.
• Orient residents to the center.
• Discharge planning.
• Update Resident Care Plan and Social History.
• Maintain records of outside referrals.
• Assist with coordination of residents' financial affairs.
• Communicate needs and plan of care to residents, families and staff.
• Participate in meetings, in-services and training as required.
• Organize and facilitate Family Council.
• Implement QMPI quality measurement and performance improvement program.
• Assist with coordination of resident room moves.
• Present professional image to consumers and protect resident rights.
• Organize and maintain a professional work setting.

Skills

Social Work

Human Services

LSW

Healthcare Experience

Communication Skills

Interpersonal Skills

Administrative Skills

Community Resources

Education

Bachelor's Degree in Social Work or Human Services

LSW Certification (TX Centers)

High School Diploma

Psycho/Social Health degree (preferred)

Job description

Social Service Coordinator QUALIFICATIONS

Job Descriptions Manual

• A Bachelors Degree in Social Work or a human services field (LSW required in TX Centers); and one year of supervised work experience in a health care setting working directly with individuals.

In centers under 120 beds:

• High School Diploma or equivalent
• Neat is appearance
• Good physical and mental health
• Good written and verbal communication skills
• Good interpersonal skills
• Good administrative and organizational abilities
• KnowledgeofSocialResourcesintheCommunity
• DegreeinPsycho/SocialHealthareapreferred

Principal Responsibilities:

Social Service Coordinator CLINICAL/ADMINISTRATIVE

• Ensure the residents’ psychosocial and concrete needs are identified and met in accordance with federal, state and company requirements.
• Orient residents to the center.
• Discharge planning.
• Implement and update Resident Care Plan and Social History.
• Maintain records of outside referral.
• Assist in coordinating residents’ financial affairs.
• Communicate needs and plan of care to resident, families, responsible parties and appropriate staff.
• Participate in meetings, in-services and training as required.
• Meet with consultants as required
• Organize and Facilitate Family Council (Participate as requested by Council Members).
• Implement and maintain an ongoing Quality Measurement And Performance Improvement Program (QMPI)
• Assist with coordination of resident room moves.

CONSUMER SERVICE

• Presents professional image to consumers through dress, behavior and speech.
• Adheres to company standards for resolving consumer concerns.
• Ensures that all consumer/resident rights are protected.
• Organize and maintain a professional work setting