Social Security Specialist

ARS Accounts Receivable Services, LLC; United States; On-site; USD 38,000 - 52,000; Full time

Job summary

Allina Health is seeking a Social Security Advocacy Specialist to support clients applying for Social Security Disability and appeals. You will act as the authorized representative between clients, attorneys, and the SSA, handling documentation and case progression with empathy and accuracy.

1.0 FTE, 8-hour day shifts, 40 hours per week, with no weekends. The role focuses on advocacy, administrative tasks, and collaboration with an attorney to prepare hearings, ensuring timely filings and

Qualifications

• 2+ years Social services, legal services, or case management, including proficiency with Microsoft Office functions.
• 1 year Social Security Disability experience, including familiarity with SSI/SSDI program requirements, regulations, and deadlines.

Responsibilities

• Social Security Advocacy: Completes all client applications, forms, and required documentation for the SSA, ensuring timely filing of appeals and compliance with SSA requirements.
• Represents disabled individuals in their claim for Social Security Disability by serving as a liaison between clients and the SSA, answering questions, submitting documentation, and following up on all paperwork.
• Manages a high-volume caseload with professionalism, adaptability, and strong problem-solving skills while maintaining organized, up-to-date files using Prevail.

Skills

Social services

Case management

Microsoft Office

SSA/SSI/SSDI knowledge

Education

High school diploma or GED

Bachelor's degree in social work, communications, or related field

Tools

Prevail

Job description

Location Address: 6160 Summit Dr N Brooklyn Center, MN 55430-2118 Date Posted: October 29, 2026 Department: 81030649 Medical Eligible Services Shift: Day (United States of America) Shift Length: 8 hour shift Hours Per Week: 40 Union Contract: Non-Union-NCT Weekend Rotation: None

Job Summary

Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career.

Key Position Details

1.0 FTE (80 hours per two-week pay period) 8-hour day shift No weekends

Job Description

Provides comprehensive support to clients navigating the Social Security Disability application and appeals process. Serves as an authorized representative with the Social Security Administration (SSA) for Department Human Services (DHS) claims and acts as the primary liaison between clients, attorneys, and the SSA to ensure timely and accurate case progression. Conducts eligibility assessments, completes and submits required documentation, and manages a high-volume caseload with professionalism, empathy, and attention to detail.

Principle Responsibilities

Social Security Advocacy Completes all client applications, forms, and required documentation for the Social Security Administration (SSA), ensuring timely filing of appeals and compliance with all SSA requirements. Represents disabled individuals in their claim for Social Security Disability by serving as a liaison between clients and the SSA by answering questions, submitting documentation, resolving issues, and following up on all paperwork. Manages a high-volume caseload with professionalism, adaptability, and strong problem-solving skills while maintaining organized, up-to-date files using case management software (Prevail). Maintains clear, compassionate, and consistent communication with clients, providing updates, education on the application/appeals process, and support throughout what is often an emotional experience. Collaborates closely with an attorney to strategically prepare cases for hearings and appeals, anticipating needs and solving problems proactively.

Administrative Work

Builds and maintains relationships with referral partners and stakeholders. Handles invoicing, case updates, and other administrative tasks with accuracy and attention to detail. Communicates effectively and professionally both in writing and speech when working with clients, medical professionals, and SSA representatives. Responsible for assisting staff with questions or concerns as well as assisting with training new staff as needed.

Staff Development

Supports clients through challenging interactions with compassion and understanding, maintaining a calm and respectful approach. Demonstrates adaptability and flexibility in managing shifting priorities and responsibilities throughout the day. Assists with the education of Social Security to other hospital departments. Specials projects as directed by leadership. Other duties as assigned.

Required Qualifications

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description
• 2+ years Social services, legal services, or case management, including proficiency with Microsoft Office functions
• 1 year Social Security Disability experience, including familiarity with SSI/SSDI program requirements, regulations, and deadlines

Preferred Qualifications

• High school diploma or GED
• Bachelor's degree in social work, communications, or related field
• 1+ year experience using Prevail case management software

Licenses/Certifications

Valid Driver's License required upon hire - MN and WI residents must obtain a valid driver's license in their state of residence within 60 days of employment

Physical Demands

Light Work: Lifting weight up to 20 lbs. occasionally, up to 10 lbs. frequently

Pay Range

Pay Range: $27.65 to $37.90 per hour The pay described reflects the base hiring pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience, education, and the union agreement (if applicable). Shift, weekend and/or other differentials may be available to increase your pay rate for certain shifts or work. Allina Health is committed to adhering with all applicable local, state and federal minimum wage requirements.

Benefit Summary

Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That's why we devote extraordinary resources to help you grow and thrive — not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being — mind, body, spirit and community — of you and your family members. Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey. We are focused on creating an inclusive workplace so everyone can see themselves as part of our care team. Our care teams are as diverse as the communities we serve and proud to be contributing to the mission of a leading health care organization. Our pioneering approach to well-being helps every member of our care team feel a deep sense of connection and joy in their work.

Benefits include:

• Medical/Dental
• PTO/Time Away
• Retirement Savings Plans
• Life Insurance
• Short-term/Long-term Disability
• Voluntary Benefits (vision, legal, critical illness)
• Tuition Reimbursement or Continuing Medical Education as applicable
• Student Loan Support
• Benefits to navigate the Federal Public Service Loan Forgiveness Program

Allina Health is a 501(c)(3) eligible employer *Benefit eligibility/offerings are determined by FTE and if you are represented by a union.

People at Allina Health have a career of making a difference in the lives of the millions of patients we see each year at our 90+ clinics, 12 hospitals and through a wide variety of specialty care services in Minnesota and western Wisconsin. We're a not-for-profit organization committed to enriching your career by providing ongoing training, competitive compensation, support for work-life balance and ways to give back to the communities we serve.

Join our team of 27,000+ employees – your career opportunities are limitless!

Diversity creates a healthier atmosphere for our employees, patients, and community.

Allina Health is proud to be an Equal Employment Opportunity employer, and will make employment decisions without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Allina Health is an E-Verify Employer

Allina Health complies with federal requirements to verify the employment eligibility of all persons hired to work in the United States.

Allina Health is an E-Verify employer. E-Verify is an Internet-based system that compares information from each new employee's Form I-9 to records available from the Social Security Administration (SSA) and the Department of Homeland Security (DHS) to confirm work authorization. An E-Verify case must be created no later than the third business day after the employee starts work for pay. All Forms I-9 must be completed and received by the Office of Human Resources accordingly.

For more information, link to: Right to Work Poster (e-verify.gov)