Social Security Specialist

Allina Health; Brooklyn Park (MN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical/Dental

PTO/Time Away

Retirement Savings

Job summary

Allina Health, a not-for-profit health system serving Minnesota, seeks a dedicated Social Security Disability advocate to guide clients through applications and appeals. You will represent clients to the SSA, collaborate with attorneys, and manage high-volume caseloads with professionalism and empathy.

Responsibilities include completing SSA documentation, coordinating with clients and medical professionals, and training staff while maintaining accurate files in Prevail.

Qualifications

• 2+ years Social services, legal services, or case management, with proficiency in Microsoft Office.
• 1 year Social Security Disability experience, including familiarity with SSI/SSDI requirements, regulations and deadlines.

Responsibilities

• Advocate for Social Security benefits and manage SSA documentation.
• Serve as liaison between clients, attorneys, and SSA to progress cases.
• Maintain organized, up-to-date case files using Prevail and other tools.
• Communicate clearly with clients and medical professionals regarding the process.

Skills

Social services experience

SSA knowledge

Education

High school diploma or GED

Bachelor's degree (preferred)

Tools

Prevail

Job description

Location Address

6160 Summit Dr NBrooklyn Center, MN 55430-2118

Date Posted

October 29, 2026

Department

81030649 Medical Eligible Services

Shift

Day (United States of America)

Shift Length

8 hour shift

Hours Per Week

40

Union Contract

Non-Union-NCT

Weekend Rotation

None

Job Summary

Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career.

Key Position Details

• 1.0 FTE (80 hours per two-week pay period)
• 8-hour day shift
• No weekends

Job Description

Provides comprehensive support to clients navigating the Social Security Disability application and appeals process. Serves as an authorized representative with the Social Security Administration (SSA) for Department Human Services (DHS) claims and acts as the primary liaison between clients, attorneys, and the SSA to ensure timely and accurate case progression. Conducts eligibility assessments, completes and submits required documentation, and manages a high-volume caseload with professionalism, empathy, and attention to detail.

Principle Responsibilities

• Social Security Advocacy
  • Completes all client applications, forms, and required documentation for the Social Security Administration (SSA), ensuring timely filing of appeals and compliance with all SSA requirements.
  • Represents disabled individuals in their claim for Social Security Disability by serving as a liaison between clients and the SSA by answering questions, submitting documentation, resolving issues, and following up on all paperwork.
  • Manages a high-volume caseload with professionalism, adaptability, and strong problem-solving skills while maintaining organized, up-to-date files using case management software (Prevail).
  • Maintains clear, compassionate, and consistent communication with clients, providing updates, education on the application/appeals process, and support throughout what is often an emotional experience.
  • Collaborates closely with an attorney to strategically prepare cases for hearings and appeals, anticipating needs and solving problems proactively.
• Administrative Work
  • Builds and maintains relationships with referral partners and stakeholders.
  • Handles invoicing, case updates, and other administrative tasks with accuracy and attention to detail.
  • Communicates effectively and professionally both in writing and speech when working with clients, medical professionals, and SSA representatives.
  • Responsible for assisting staff with questions or concerns as well as assisting with training new staff as needed.
• Staff Development
  • Supports clients through challenging interactions with compassion and understanding, maintaining a calm and respectful approach.
  • Demonstrates adaptability and flexibility in managing shifting priorities and responsibilities throughout the day.
  • Assists with the education of Social Security to other hospital departments.
  • Specials projects as directed by leadership.
• Other duties as assigned.

Required Qualifications

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description
• 2+ years Social services, legal services, or case management, including proficiency with Microsoft Office functions
• 1 year Social Security Disability experience, including familiarity with SSI/SSDI program requirements, regulations, and deadlines

Preferred Qualifications

• High school diploma or GED
• Bachelor's degree in social work, communications, or related field
• 1+ year experience using Prevail case management software

Licenses/Certifications

• Valid Driver's License required upon hire - MN and WI residents must obtain a valid driver's license in their state of residence within 60 days of employment

Physical Demands

• Light Work:
• Lifting weight up to 20 lbs. occasionally, up to 10 lbs. frequently

Pay Range

Pay Range: $27.65 to $37.90 per hourThe pay described reflects the base hiring pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience, education, and the union agreement (if applicable). Shift, weekend and/or other differentials may be available to increase your pay rate for certain shifts or work.

Allina Health is committed to adhering with all applicable local, state and federal minimum wage requirements.

Benefit Summary

Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That's why we devote extraordinary resources to help you grow and thrive - not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being - mind, body, spirit and community - of you and your family members.

Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey.

We are focused on creating an inclusive workplace so everyone can see themselves as part of our care team. Our care teams are as diverse as the communities we serve and proud to be contributing to the mission of a leading health care organization. Our pioneering approach to well-being helps every member of our care team feel a deep sense of connection and joy in their work.

Benefits include:

• Medical/Dental
• PTO/Time Away
• Retirement Savings Plans
• Life Insurance
• Short-term/Long-term Disability
• Voluntary Benefits (vision, legal, critical illness)
• Tuition Reimbursement or Continuing Medical Education as applicable
• Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program
• Allina Health is a 501(c)(3) eligible employer

*Benefit eligibility/offerings are determined by FTE and if you are represented by a union.