Social Security Benefits Claims Specialist

Social Security Administration; Glasgow (MT); On-site; USD 55,000 - 70,000; Full time

Job summary

Social Security Administration in Glasgow, MT seeks a Claims Specialist to determine benefit eligibility and communicate rights to the public. You will collect evidence, conduct interviews, and verify information for initial and continuing eligibility for retirement, disability, health insurance, and SSI, including state supplements.

Typically, the role requires understanding of rules and the ability to adjudicate claims, with the CAIP interview process used for qualification.

Qualifications

• General job requirements include strong communication and data gathering abilities.
• Experience in reviewing rules, regulations, or policies is expected.
• Education to experience substitutions may apply as described in the notice.

Responsibilities

• Gather facts and evidence to establish eligibility for benefits.
• Speak with beneficiaries about rights under Social Security laws and verify information.
• Make final entitlement decisions and update claims information in SSA systems.

Skills

Clear speech

Active listening

Confidence building

Oral & written communication

Organize and express thoughts

Education

Bachelor's degree or higher (4-year)

Graduate-level education

Education + experience substitution

Job description

Social Security Administration in Glasgow, MT seeks a Claims Specialist to determine benefit eligibility and communicate rights to the public. You will collect evidence, conduct interviews, and verify information for initial and continuing eligibility for retirement, disability, health insurance, and SSI, including state supplements.

Typically, the role requires understanding of rules and the ability to adjudicate claims, with the CAIP interview process used for qualification.