Social Media Strategy & Activation Manager

Altria; Richmond (VA); Ibrido; USD 120.000 - 173.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid work model

401(k) matching + Deferred Profit Sh2

Student loan repayment assistance / PD

Descrizione del lavoro

Altria in Richmond, VA seeks a Social Media Strategy & Activation Manager to lead the enterprise social capability across creator marketing, organic social, and insights. You will own strategy, governance, and measurement, building a high-performing team and aligning partners across brands, agencies, legal, compliance, and earned media.

The role emphasizes driving business impact through integrated programs, setting KPIs, and ensuring compliant, credible participation in culture and

Competenze

• 7+ years of experience in social media, creator or influencer marketing, integrated marketing, or related areas.
• Proven ability to build and scale social capabilities, operating models, governance, or programs.
• Strong knowledge of creator marketing, organic social, paid social, earned media and activations.

Mansioni

• Own enterprise social strategy, roadmap, governance, and risk management.
• Evaluate partnerships and provide social strategies to inform investments and impact.
• Coordinate connected activation across creator marketing, organic social and in-person events.
• Build capability playbooks, processes, and partnerships to drive innovation and compliance.
• Evolve KPI systems, oversee reporting, and translate data into actionable insights.
• Lead and develop a team, aligning brands, agencies, earned media, paid social, legal, and compliance.

Conoscenze

Strategic thinking

Analytical skills

Leadership / Coaching

Creator marketing

Organic social

Cross-functional collaboration

Regulated industries knowledge

Formazione

Bachelor's degree

Equivalent professional experience

Descrizione del lavoro

Do you thrive in gray space, bring clarity to complex work, and know how to build new social capabilities that deliver brand and business impact? If so, we want to speak with you! We are currently looking for a Social Media Strategy & Activation Manager to join our Consumer Experience Organization (CXO) in Richmond, VA.

This role will build the enterprise social capability that enables brands to participate effectively, compliantly, and credibly in culture, community, and creator-led conversations. You will own the strategy, operating model, measurement approach, and development of a high-performing team across creator marketing, organic social, in-person activation integration, and insights.

What you will be doing:

Enterprise Social Strategy & Governance:

• Own the enterprise social strategy, roadmap, priorities, and decision framework; lead the evolution of governance, operating models, and compliance practices that enable brand participation while managing risk.
• Evaluate strategic partnership opportunities and provide social media recommendations, activation frameworks, and audience engagement strategies to inform investment decisions and increase business impact.

Integrated Social Activation:

• Connect creator marketing, organic social, earned media integration, insights, and in-person activation to deliver cohesive programs that strengthen brand relevance, audience engagement, and commercial performance.

Capability Building & Innovation:

• Build new social capabilities, playbooks, processes, and partnerships in areas without established models; champion innovation while ensuring operational readiness, compliance, and risk management.

Measurement & Performance Optimization:

• Evolve KPI and measurement systems, oversee reporting and program optimization, and translate performance data into clear recommendations that improve social, creator, and activation outcomes.

Leadership & Cross-Functional Alignment:

• Lead, coach, and develop a team responsible for creator and influencer marketing, organic social and insights; align cross-functional partners: brands, agencies, earned media, paid social, legal, compliance, and other partners around priorities and key decisions.

We want you to have:

• Bachelor's degree preferred (Marketing, Communication, Business or related field) or equivalent professional work experience related to the field.
• 7+ years of relevant experience in social media, creator or influencer marketing, integrated marketing, digital strategy, or related subject areas.
• Demonstrated success building and scaling social capabilities, operating models, governance frameworks, or programs in complex organizations.
• Strong working knowledge of creator marketing and organic social, including strategy, community engagement, content ecosystems, program operations, and performance optimization.
• Experience integrating social with broader marketing and communications, including paid social, earned media, in-person activations, and brand or commercial priorities.
• Experience in regulated or 21+ industries (alcohol, cannabis, etc.) is a plus.
• Demonstrated success leading, coaching, and developing direct reports while creating clear accountability and building team capability.
• Strong strategic, analytical, and partner leadership skills with the ability to navigate ambiguity, influence cross-functional decisions, manage risk, and translate insights into action.

As a People Leader at Altria, you are accountable for both results and the experience of your team. You drive alignment by connecting strategy to daily work, and you model collaboration by embracing diverse perspectives. By creating trust, offering feedback, and leading with authenticity, you help strengthen Altria’s culture and deliver meaningful outcomes.

The starting salary is based on but not limited to experience, knowledge, and qualifications in determining compensation decisions. The Salary Range for this position is: $119,600.00 - $173,450.00.

Why You’ll Love Building Your Career at Altria

At Altria, we believe a great career starts with feeling supported — both at work and in life. Here’s what you’ll find here:

• Work where connection and flexibility meet — enjoy the benefits of in-person collaboration three days a week (Tuesday - Thursday), while maintaining the flexibility to work remotely on Mondays and Fridays. Our hybrid approach empowers you to stay connected, collaborate with colleagues, and manage your schedule in a way that works best for you.
• Own your time — start with 15 days of paid time off, 13 paid holidays, 2 floating holiday days, and a 37.5-hour workweek so you can recharge and live fully.
• A place where you belong — where your ideas are welcomed, your growth is encouraged, and your impact is real.
• Get recognized for your work — annual merit increases and performance bonus.
• A future you can count on — 401(k) matching from day one; plus Deferred Profit Sharing, an annual company contribution in an amount equal to 13%–17% of your base salary.
• Help with your goals — get help with student loan repayment assistance, attend a conference, or gain a new certification with professional development stipends.
• Support for what matters most — comprehensive medical, dental, and vision coverage for you and your family.
• Celebrating your milestones — paid parental and bonding leave for life’s biggest moments.
• Wellness that goes beyond work — programs that care for your whole well-being at whatever stage you are in your life.
• A culture that gives back — paid volunteer days and a shared commitment to making a difference.

At Altria, we offer more than benefits — we offer a career that fits your life, rewards your ambition, and celebrates your impact.

This position is not eligible for sponsorship.