Social Media Publishing Manager

icreatives; Bentonville (AR); On-site; < USD 1,000; Full time

Job summary

A leading creative agency is seeking a full-time Social Media Publishing Manager to oversee social media workflows and publish content across various platforms. The ideal candidate will have at least 5 years of experience and proficiency in Sprinklr. This hybrid position requires both virtual collaboration and onsite meetings in Bentonville, AR. The role emphasizes strong organizational and communication skills to ensure effective team operations.

Qualifications

• 5 years minimum of publishing experience.
• Knowledge of Sprinklr or relevant platform required.
• Ability to adapt to quick changes in strategy.

Responsibilities

• Manage daily workflow of the social media team.
• Identify opportunities for improvements to increase post-performance.
• Publish content as scheduled and approved.

Skills

Social media concepts

Sprinklr

Organizational skills

Social media marketing

Communication skills

Tools

Microsoft Suite

Sprinklr

Job description

Overview

Our Fortune 500 client is seeking a talented full-time Social Media Publishing Manager for our client's local social brand team to manage the daily workflows and publish posts across all national social media channels.

This role is a hybrid, full-time position with some work/meetings required with the team and key client partners both virtually and onsite at client headquarters in Bentonville, AR, as required.

Responsibilities

• Be the primary point of contact for the social media team and manage daily workflow
• Stay abreast of social media trends and technology
• Identify opportunities for improvements to increase post-performance
• Ensure deadlines are met
• Work collaboratively with the established social media team to find solutions to any process or project challenges
• Simultaneously manage several complex projects
• Attend several team meetings to ensure projects are on track
• Research, develop, and maintain a strong grasp of social platforms including, but not limited to Facebook, Instagram, Twitter, TikTok, Pinterest, and more
• Strategize and understand social media concepts and methodologies
• Utilize social media management tools, preferably Sprinklr, as required
• Provide timely response/turnaround time, following up to questions and issues promptly
• Communicate daily skills both verbal & spoken, ability to describe complex ideas & strategies
• Schedule/plan accordingly for several projects and pinpoint areas of priority
• Adapt to quick changes in strategy or timelines
• Review and problem-solve with strong detail and exceptional organizational skills
• Review/work with the team to create any necessary updates to the clients home pages on Facebook, Instagram, Twitter, TikTok, YouTube, Snapchat, and Pinterest
• Publish content as scheduled and approved through the social media team, accurately, with as few errors as possible and as close to on time as possible

As a Social Media Publishing Manager you possess these Skills & Abilities

• Strong background with social media concepts, methodologies & tools
• Will be working in Sprinklr so previous experience in this social media platform is preferred
• Strong organizational skills with attention to detail
• Strong experience with social media marketing
• Understanding of marketing strategy, creative, photography/videography, social media
• Ability to respond quickly and effectively to team needs and issues
• Strong written and verbal communication and interpersonal skills
• Ability to understand and communicate issues verbally and in writing
• Ability to achieve a spirit of teamwork and cooperation with the social media team
• Ability to set/prioritize goals and achieve them as scheduled, while also handling many issues/items/functions at one time, dealing with multiple items in a prioritized sequence
• Demonstrate flexibility to adjust to rapidly changing requirements and schedules
• Demonstrate an analytical approach to problem-solving, and ability to act on own initiative
• Ability & willingness to take direction, seek suggestions from peers, & build positive relationships quickly
• Experience with Microsoft Suite, including Word, Excel, PowerPoint and Outlook
• Travel as required, temporary assignments (out-of-town)

Minimum Qualifications

• Knowledge of Sprinklr software or relevant platform required
• 5 years minimum of publishing experience
• Provided links of handles demonstrating publishing examples

Additional Details

This is a full-time, hybrid role, with some work/meetings required with the team and key client partners both virtually and onsite at client headquarters in Bentonville, AR, as required.

Candidates should provide resumes plus an online social media portfolio, including links for publishing samples.

icreatives is an Equal Employment Opportunity Employer. All qualified applicants and talent will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristics protected by law. We believe in providing a culture that embraces and champions diversity, equity and inclusion because it truly fosters creativity.

Compensation range: $25/per Year to $25/per Year

Skills: al media publishing, Sprinklr, social media marketing