Social Media Marketing & Community Support Specialist (Fully Remote)

Partner Company; United States; Remote; USD 60.000 - 80.000; Vollzeit

Benefits dieser Stelle

Generous product discounts

Fully remote role

Zusammenfassung

Partner Company is seeking a remote marketing and customer support role focused on building the brand's digital presence across Instagram, TikTok, Facebook, and YouTube. You will create engaging short-form content, communicate product benefits, and support an engaged community around ocean-friendly living.

The role involves planning campaigns, producing conversion-focused videos, and collaborating with ambassadors to promote user-generated content and advocacy campaigns, all while supporting

Qualifikationen

• 2+ years in organic social media or digital customer support.
• Proficiency in short-form video editing tools.
• Strong communication and passion for ocean conservation.
• Fully remote role with flexible scheduling and product discounts.

Aufgaben

• Plan and schedule social content aligned with campaigns, product launches, and ocean conservation awareness dates.
• Create conversion-focused videos and respond to customer inquiries across social channels and e-commerce platforms.
• Collaborate with ambassadors and nonprofit partners to promote user-generated content and advocacy campaigns.

Kenntnisse

Social media management

Short-form video editing

Communication skills

Ocean conservation interest

Tools

Social media management platforms

Jobbeschreibung

• This hybrid marketing and customer support role focuses on building the brand's digital presence across Instagram, TikTok, Facebook, and YouTube.
• You will create engaging short-form content, communicate product benefits, and support an engaged community around ocean-friendly living.

Key Responsibilities:

• Plan and schedule social media content aligned with campaigns, product launches, and ocean conservation awareness dates.
• Create conversion-focused videos and respond to customer inquiries across social channels and e-commerce platforms.
• Collaborate with ambassadors and nonprofit partners to promote user-generated content and advocacy campaigns.

Qualifications:

• At least 2 years of organic social media or digital customer support experience, ideally for a direct-to-consumer brand.
• Proficiency in short-form video editing tools and social media management platforms.
• Strong communication skills and a genuine interest in ocean conservation and sustainable living.
• Fully remote opportunity with flexible scheduling and generous product discounts.
• Contribute to ocean conservation initiatives and take creative ownership of content and community growth.
• Work with a purpose-driven, environmentally conscious brand.

Partner Company

The company is a purpose-driven brand dedicated to protecting people and marine ecosystems through high-performance mineral sunscreens, eco-conscious skincare, and water-sports products. It emphasizes a mission-driven culture focused on sustainability, environmental impact, and community engagement.