Social Media Manager

People, Technology & Processes; Tampa (FL); On-site; USD 70,000 - 100,000; Full time

Job summary

People, Technology & Processes seeks a Social Media Manager to lead multilingual social media programs at MacDill AFB, FL. The role requires SECRET clearance and US citizenship, with 5+ years in social media management and a relevant BA/BS degree.

You will guide content strategy, oversee analytics, ensure platform security, and coordinate with Regional Media Analysts to deliver timely, crisis-resilient messaging aligned with command objectives.

Qualifications

• Bachelor's degree in communications, marketing, or related field.
• Minimum 5 years of social media management experience.
• Ability to create engaging content aligned with objectives.
• Strong understanding of SEO principles and analytics.

Responsibilities

• Oversee planning and execution of multilingual social media platforms and supervise Regional Media Analysts on region-specific plans.
• Develop, synchronize, and publish frequent social media posts, maintaining consistent messaging during crisis events.
• Analyze performance data and prepare monthly reports with insights and recommendations.
• Ensure security compliance across platforms and regularly review access protocols and account security.
• Develop and implement a comprehensive digital communication strategy with posting frameworks and SMART goals.
• Maintain a database of social media aliases of key individuals and organizations and provide real-time engagement recommendations.

Skills

Social media management

Content strategy

Analytics

SEO

Team supervision

Crisis communication

Education

Bachelor's degree in communications, marketing, or related field

Tools

Google Analytics

Social media dashboards

Job description

Position Title: Social Media ManagerLocation: MacDill AFB, FL.Clearance required: SECRET clearance minimum, with eligibility for TS/SCIScope of Work: Oversees planning, creation, and management of CCPA English and foreign-language social media platforms, leading content strategy, creative design, technical upkeep, and analytics.Responsibilities include (but are not limited to):Oversee planning and execution of CCPA English and foreign-language social media platforms and supervise Regional Media Analysts on region-specific plans.Develop, synchronize, and publish frequent social media posts, maintaining consistent messaging during crisis events.Analyze performance data (viewership, followership, regional trends) and prepare monthly reports with insights and recommendations.Ensure security compliance across platforms and regularly review access protocols and account security.Develop and implement a comprehensive digital communication strategy with posting frameworks and SMART goals.Maintain a database of social media aliases of key individuals and organizations and provide real-time engagement recommendations.Secret clearance at time of award, with eligibility for TS/SCIU.S. citizenship; fluent EnglishMinimum five (5) years of experience in a social media management role, with a Bachelor's degree in communications, marketing, or a related fieldProven ability to create engaging social media content aligned with command objectivesStrong understanding of SEO principles and proficiency with analytics tools such as Google Analytics and social media dashboards