Social Media Manager

Daniel J. Edelman Holdings in; New York (NY); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical and dental insurance

401K

Paid time off

wellness programing

Job summary

Edelman is seeking an account executive level Social Media Manager to join our growing team of community experts. You will manage social content, engage audiences, and monitor trends across multiple channels to support client brands.

You will collaborate with strategy and analytics to provide insights, while delivering compelling copy and living the brand voice. The role emphasizes adaptability, research, and strong communication skills.

Qualifications

• At least two years of work experience in digital, community management, or social media.
• Passion for social media from brand and cultural perspectives.
• Strong writing and editing abilities for social content.
• Ability to adapt to fast-paced deadlines.
• Attention to detail and strong communication.

Responsibilities

• Engage with audiences across Reddit, TikTok, Instagram, X, Facebook, YouTube, and other social channels.
• Exemplify the brand voice and tone in all community interactions.
• Proactively flag emerging trends and opportunities for the brand and elevate issues in a timely manner.
• Draft copy and support content ideation for owned social content.
• Work with internal and client teams on brainstorms and agile social moments.
• Exhibit strong cultural competency and identify relevant trends and opportunities.
• Maintain, organize, and improve documentation across content and engagements.
• Work with cross-functional teams to provide learnings and recommendations based on community insight, social listening, and data.
• Stay up to date on emerging creators, trends and formats, and platform updates.

Skills

2+ years digital/ social media

Strong writing & editing

Platform knowledge (Instagram, TikTok,

Adaptability in fast-paced env

Excellent communication

Tools

Social media tools (Khoros, Sprinklr, Hootsuite)

Job description

We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging. Consistent with this approach, we hire the best qualified candidates for all positions. Edelman is looking for an account executive level Social Media Manager to join a growing team of community experts that develop, execute, and support social media strategies on behalf of our clients. As a Social Media Manager, you will be the brand’s eyes, ears, and tone of voice on social. You will engage and nurture communities across multiple social channels through relevant content and meaningful interactions. You have a nose for real-time, culturally relevant opportunities and social trends and will bring social-first, community-led thinking to brainstorms and content ideation. You will also partner closely with integrated teams to develop, manage, and post approved social content, engage with customers and fans, proactively flag opportunities and insights to the team, and work with strategy and analytics to provide insights and recommendations grounded in community insight. To be successful in this role, you will have solid research, writing, and editing skills and an appreciation for how social media impacts the overall brand experience. You will be flexible and agile, and able to work collaboratively with all teams to ensure that the brand’s communication objectives and strategies are met.

Responsibilities:

• Engage with audiences across Reddit, TikTok, Instagram, X (Twitter), Facebook, YouTube, and other social channels.
• Exemplify the brand voice and tone in all community interactions.
• Proactively flag emerging trends and opportunities for the brand and elevate issues in a timely manner.
• Draft copy and support content ideation for owned social content.
• Work with internal and client teams on brainstorms and agile social moments.
• Exhibit strong cultural competency and the ability to identify relevant trends and opportunities.
• Maintain, organize, and improve documentation across content and engagements, ensuring all updates and changes are reflected in master documents and tools.
• Work with cross-functional teams to provide learnings and recommendations based on community insight, social listening, and applicable data.
• Stay up to date on emerging creators, trends and formats, and platform updates.

Qualifications:

• At least two years of work experience in digital, community management, or social media.
• A passion for social media from brand and cultural perspectives.
• Solid grasp of core social media platforms (Instagram, TikTok, YouTube, Reddit, etc.), including how they are used, their limitations, content formats, and technical requirements.
• The ability to adapt to new assignments and deadlines in a fast-paced environment.
• Strong attention to detail, organizational skills, and written and verbal communication skills.
• Understanding of the importance of monitoring social conversation for relevant insights.
• Knowledge of influencers, creators, and tastemakers across social platforms is a plus.
• Hands-on experience with social media management and listening tools such as Khoros, Sprinklr, Hootsuite, and Archive is a plus.
• Passion for entertainment, retail/fashion, and travel is a bonus.

$50,000 - $65,000 per year #LI-PP1

An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH’s total compensation package for employees.

Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.

• DJ EH offers a wide range of benefits: medical and dental insurance, vision, 401K, life insurance, disability insurance, paid time off, travel assistance and wellness programing.

DJ EH is proud to be an equal opportunity employer and believes in diversity, equity, and inclusion. We seek applications from all qualified candidates without regard to race, color, gender, sex, age, religion, physical or mental disability, military and veteran status, or any other basis protected by federal, state or local law. If you require a reasonable accommodation in any part of the employment process, please let us know.

It started with one man’s passion to make an impact through stories… 70 years later, we are the world’s largest communications firm, which fosters an environment where people feel empowered to take the kind of bold action that makes careers, reshapes industries, and creates the unexpected. We are one global team, over 6,000 strong across 60 offices, grounded by our shared values. We promise an experience where our employees see that boldness is possibility, empathy is progress, and curiosity is momentum. Since Dan Edelman founded the firm in 1952, we have remained an independent, family-run business, and our culture is one that brings understanding, collaboration, and respect to our work and to each other. Diversity, equity, inclusion, and belonging (DEIB) transform our colleagues, our clients, and our communities, and propel us forward as a company.

At Edelman, we are in relentless pursuit of a fair and inspiring workplace that is respectful to all, reflects and represents the world in which we live, and fosters trust and collaboration. Each day and on each project, we strive to ensure that our colleagues feel a sense of true inclusion and belonging and can bring their best to their work— taking action and shaping impactful moments and movements within our company, on behalf of our clients, and within communities around the globe.

The relentless pursuit of excellence

The freedom to be constantly curious

The courage to do the right thing

The commitment to positively impact society.

We grow our people

We invite and celebrate differences

Our reputation is our brand

We’re global, yet local

We offer more than just a career – we offer a place to grow, make a meaningful impact, and help drive change alongside some of the brightest minds in the industry.

Our culture is built on trust, innovation, and inclusivity, where unique perspectives are not only welcomed, but celebrated. At Edelman, your ambitions are supported, your voice matters and your work contributes to shaping the future of communications and clients’ business.