Social Media Insights Analyst — Hybrid Chicago

Socket.dev; Chicago (IL); Hybrid; USD 60,000 - 75,000; Full time

Job summary

The Kitchen in Chicago (Hybrid) is seeking an Insights Analyst, Social Media, to translate raw conversation data into clear, actionable insights. You’ll run listening scans for brand, campaign and newsroom topics and distill volume, sentiment, themes and emerging conversations into meaningful takeaways for the team.

You’ll partner with Strategy and Creative to bring listening signals into briefs and creative decisions, identifying cultural patterns and opportunities to win in the market.

Qualifications

• 4+ years of relevant experience in digital/social media insights.
• Experience with major social listening tools and platforms.
• Strong ability to translate data into actionable insights for briefs and campaigns.
• Understanding of sentiment, themes and emerging conversations in culture.

Responsibilities

• Manage and maintain social listening scans across brand, campaign, and newsroom topics.
• Leverage tools to measure sentiment, volume, themes, and emerging conversations.
• Collaborate with Strategy and Creative to inform briefs and ideas with listening signals.
• Turn data into a clear story and actionable takeaways for the team.
• Educate stakeholders on scope and capabilities of listening tools.

Skills

Social listening

Social media analytics

Cross-functional collaboration

Culture tracking

Tools

Talkwalker

Sprout Social

Hootsuite

Buffer

Job description

The Kitchen in Chicago (Hybrid) is seeking an Insights Analyst, Social Media, to translate raw conversation data into clear, actionable insights. You’ll run listening scans for brand, campaign and newsroom topics and distill volume, sentiment, themes and emerging conversations into meaningful takeaways for the team.

You’ll partner with Strategy and Creative to bring listening signals into briefs and creative decisions, identifying cultural patterns and opportunities to win in the market.