Social Media Coordinator

Chick-fil-A Thruway; Winston-Salem (NC); On-site; USD 20,000 - 30,000; Part time

Job summary

Chick-fil-A Thruway is seeking a part-time Marketing Coordinator to enhance brand visibility through social media. This entry-level role involves managing posts, promoting events, and celebrating team member achievements. Ideal for someone passionate about marketing and community engagement.

Qualifications

• Entry level position requiring marketing and social media skills.
• Must communicate effectively with team members and guests.

Responsibilities

• Manage social media platforms to promote brand awareness.
• Create and schedule relevant posts consistently.

Skills

Marketing

Social Media Management

Communication

Job description

PRIMARY OBJECTIVE:

Grow the strength of the Chick-fil-A Brand beyond the four walls of the restaurant through our social media platforms (Facebook and Instagram).

KEY TASKS & RESPONSIBILITIES:

• Work 5-10 hours monthly
• Market store events, Team members’ successes, and overall Brand Awareness
• Inform Guests about our Mobile Ordering process, Catering Options, Cold Trays Options, Community Events, and Team Member Successes
• Partner with the Community Events Coordinator to promote community events.
• Partner with the Team Member Engagement Coordinator to celebrate team member birthdays, years of service, and Team Member of the Month.
• Lead with Food, People, Cows, and Influence in all Marketing Opportunities.
• Advertise all sponsorship events (shared by Operator/Community coordinator).
• Maintain and update restaurant Social Media pages regularly.

KEY PERFORMANCE INDICATORS:

• Increase likes and shares by 5% year over year
• Increase followers by 5% year over year

BEHAVIORAL EXPECTATIONS:

• Timeliness: Schedule current month’s posts by the 1st day of each month
• Consistency: Minimum of 5 relevant posts per week (LTOs, Team Member recognition, community events)
• Adhere to Chick-fil-A Visual Identity Standards for all posts
• Communication: Coordinate with the Team Engagement Supervisor and Community Event Supervisor about upcoming activities
• Proactiveness: Reach out to the Operator if facing barriers to excellence

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Marketing and Sales

Industries

• Restaurants