Social Media & Content Marketing Manager

Bgcaz; Phoenix (AZ); On-site; USD 65,000 - 90,000; Full time

Job summary

BGCAZ is seeking a Social Media & Content Marketing Manager to lead storytelling and digital content creation across platforms. You will identify stories across Club sites, capture authentic moments, and translate experiences into engaging content that supports awareness, engagement, and youth enrollment.

You will produce short-form video, photography, captions, and interviews, maintain a consistent voice, manage engagement, and collaborate with youth, staff, and departments to amplify

Qualifications

• 2+ years of experience in social media, digital content, communications, marketing, storytelling, or related fields.
• Strong portfolio of social media, photography, video, writing, or digital storytelling work.
• Experience creating engaging content for Instagram, TikTok, Facebook, LinkedIn, and/or YouTube.

Responsibilities

• Develops and executes engaging content across TikTok, LinkedIn, YouTube, Instagram, Facebook, and emerging platforms
• Regularly visits Club sites to proactively identify stories, capture media, and showcase authentic youth experiences
• Produces compelling short-form videos, photography, captions, interviews, and real-time content
• Creates content tailored to families, teens, donors, policymakers, community partners, and supporters
• Maintains a consistent, mission-aligned voice and visual identity across all channels
• Manages social media engagement including comments, messages, community interaction, and responsiveness
• Partners with youth, staff, interns, and departments to gather and amplify organizational stories
• Partners with Resource Development and leadership teams to support fundraising campaigns (Arizona Tax Credit, Giving Tuesday, donor stewardship, events)
• Creates persuasive digital storytelling that supports advocacy efforts and positions BGCAZ as a leading voice for youth in Arizona
• Educates the public, donors, community influencers, and policymakers on the impact of out-of-school programming
• Supports community events, media opportunities, and stakeholder initiatives through social and digital content.
• Supports digital advertising efforts across Meta, Google Ads, YouTube, and related platforms.
• Assists with content boosting and targeting strategies to increase awareness, enrollment, engagement, and fundraising.
• Monitors social and digital KPIs, providing regular performance reporting and actionable recommendations.
• Stays informed on platform trends, emerging tools, algorithm updates, and industry best practices.
• Assists with organization-wide marketing initiatives, newsletters, campaign assets, graphic requests, and communication projects.
• Coordinates with outside vendors and creative partners as needed.
• Upholds best practices related to brand standards, youth privacy, digital accessibility, and content approvals.
• Mentors and collaborates with interns or youth.

Skills

Social media strategy

Video editing

Photography

Content creation

Storytelling

Community engagement

Tools

Meta Business Suite

Canva

Adobe Creative Suite

Job description

JOB SUMMARY

The Social Media & Content Marketing Manager serves as a lead storyteller and digital content creator for BGCAZ. This role is responsible for proactively identifying stories across Club sites, capturing authentic moments through photo/video/social content, and translating those experiences into compelling digital storytelling that drives awareness, engagement, advocacy, fundraising, and youth enrollment.

JOB RESPONSIBILITIES

• Develops and executes engaging content across TikTok, LinkedIn, YouTube, Instagram, Facebook, and emerging platforms
• Regularly visits Club sites to proactively identify stories, capture media, and showcase authentic youth experiences
• Produces compelling short-form videos, photography, captions, interviews, and real-time content
• Creates content tailored to families, teens, donors, policymakers, community partners, and supporters
• Maintains a consistent, mission-aligned voice and visual identity across all channels
• Manages social media engagement including comments, messages, community interaction, and responsiveness
• Partners with youth, staff, interns, and departments to gather and amplify organizational stories
• Partners with Resource Development and leadership teams to support fundraising campaigns (Arizona Tax Credit, Giving Tuesday, donor stewardship, events)
• Creates persuasive digital storytelling that supports advocacy efforts and positions BGCAZ as a leading voice for youth in Arizona
• Educates the public, donors, community influencers, and policymakers on the impact of out-of-school programming
• Supports community events, media opportunities, and stakeholder initiatives through social and digital content.
• Supports digital advertising efforts across Meta, Google Ads, YouTube, and related platforms.
• Assists with content boosting and targeting strategies to increase awareness, enrollment, engagement, and fundraising.
• Monitors social and digital KPIs, providing regular performance reporting and actionable recommendations.
• Stays informed on platform trends, emerging tools, algorithm updates, and industry best practices.
• Assists with organization-wide marketing initiatives, newsletters, campaign assets, graphic requests, and communication projects.
• Coordinates with outside vendors and creative partners as needed.
• Upholds best practices related to brand standards, youth privacy, digital accessibility, and content approvals.
• Mentors and collaborates with interns or youth.

Additional Responsibilities

• Consistent, high-quality social and digital content, and video production and editing
• Strong storytelling that authentically reflects Club experiences
• Proven ability to instill trust and confidence in stakeholders
• Solutions-oriented thinker with seasoned judgment

KNOWLEDGE, ABILITY and SKILLS - Required

• 2+ years of experience in social media, digital content, communications, marketing, storytelling, or related fields preferred
• Strong portfolio of social media, photography, video, writing, or digital storytelling work
• Experience creating engaging content for Instagram, TikTok, Facebook, LinkedIn, and/or YouTube
• Comfortable capturing and editing photo/video content in dynamic environments
• Familiarity with Meta Business Suite, Canva, Adobe Creative Suite, and/or digital marketing tools preferred
• Experience with paid social media, Google Ads, or digital analytics is a plus
• Strong writing, communication, organization, and time-management skills
• Ability to work independently, prioritize competing projects, and adapt quickly
• Reliable transportation and willingness to travel regularly to Club locations
• Availability for occasional evenings and weekends for events or activations

WORKING CONDITIONS and DRIVING

• Travel required between BGCAZ Branches, schools and community sites

EXPECTATION of EXCELLENCE

Boys & Girls Clubs of the Valley supports a culture of excellence in all we do and all employees are expected to reflect these values in their daily responsibilities. To be sure we meet our obligations for high performance in all areas, we organize our goals and efforts under these 5 Pillars of Excellence: