Food Services Program Director

Bgcaz; Phoenix (AZ); On-site; USD 70,000 - 110,000; Full time

Job summary

BGCAZ in Arizona seeks a Food Services Program Director to oversee the daily operations and compliance of its federally funded Child Nutrition Program across 15+ club sites, ensuring high-quality youth meals and strict adherence to USDA and state guidelines.

This role leads vendor coordination, staff training, data reporting for grants, and drives process improvements for program growth, with occasional travel to sites and participation in monitoring visits.

Qualifications

• HS diploma or equivalent required.
• 2+ years in grant management, program compliance, or related fields.
• CPR, First Aid, and Food Manager certifications within 90 days.
• Valid Arizona driver’s license.

Responsibilities

• Oversee daily operations and compliance of the federally funded Child Nutrition Program at 15+ sponsored Club sites.
• Lead monthly reimbursement claims; maintain audit-ready records and ensure compliance with USDA and state regulations.
• Coordinate with vendors on meal orders, delivery issues, and waste reduction to improve revenue.
• Conduct regular visits to Club sites to monitor food safety and support program implementation.
• Provide training and resources to staff for consistent program delivery and compliance.
• Track meal service data for reporting, grant documentation, and internal evaluation.
• Foster collaborative relationships with community partners.
• Support procurement and distribution of food program-related supplies and donated items.
• Identify and implement improvements to streamline processes and increase program effectiveness.
• Collaborate with leadership to support program expansion and onboarding of new sites or systems.

Skills

Food safety knowledge

Organizational skills

Time management

Verbal and written communication

Collaboration

Data management

Training/coaching staff

Education

High school diploma or equivalent

CPR/First Aid/Food Manager Certification (within 90 days)

Arizona driver’s license

Tools

Microsoft Office Suite (Excel, Outlook)

Job description

JOB SUMMARY

The Food Services Program Director oversees the daily operations and compliance of the Child Nutrition Program at Boys & Girls Clubs of the Valley (BGCAZ). This role manages the federally sponsored food program at 15+ Club sites and provides training and oversight for all 30+ sites serving youth meals. The Program Manager supports meal program quality, ensures adherence to regulatory standards, coordinates vendor partnerships, and drives process improvements that support program growth.

KEYROLES(EssentialJob Reponsiblitlies)

• Manages daily operations and compliance of the federally funded Child Nutrition Program at 15+ sponsored Club sites


• Leads monthly reimbursement claims; maintain audit-ready records and ensure compliance with USDA and state regulations


• Coordinates with vendors on meal orders, delivery issues, and adjustments to reduce waste and improve revenue


• Conducts regular visits to Club sites to monitor food safety, provide coaching, and support program implementation.


• Provides training, tools, and resources to staff to ensure consistent program delivery, food safety and compliance.


• Tracks and compiles meal service data for reporting, grant documentation, and internal evaluation.


• Cultivates collaborative relationships with community partners


• Supports procurement and distribution of food program-related supplies and donated items.


• Identifies and implements improvements to streamline processes and increase program effectiveness.


• Collaborates with leadership to support program expansion and the onboarding of new sites or systems.

EDUCATIONand/orEXPERIENCE,LICENSUREand CERTIFICATION

• Must possess a HS diploma or equivalency certificate


• 2+ years of professional experience in grant management, program compliance, or related fields


• Must obtain/maintain a CPR, First Aid, and Food Manger’s Certification (within first 90 days of employment)


• Must have and maintain a valid Arizona driver’s license

KNOWLEDGE,ABILITYand SKILLS

• Knowledge of food safety regulations and practices.


• Strong organizational and time management skills; able to manage multiple responsibilities and deadlines.


• Excellent verbal and written communication skills.


• Ability to work collaboratively with diverse stakeholders, including vendors, site supervisors, and community partners.


• Ability to organize and maintain large amounts of data and documents


• Ability to understand, implement, and teach federal and state requirements


• Skilled in identifying operational improvements and implementing new practices.


• Proficiency with Microsoft Office Suite (especially Excel and Outlook).


• Ability to develop and provide training or coaching staff in operational or field-based settings

WORKINGCONDITIONSand DRIVING

• Occasional evening hours required as needed for monitoring visits


• Frequent travel to Club sites and partner locations required.


• Must be able to lift up to 30 lbs. and conduct site visits in various indoor and outdoor conditions.


• Work is performed in both office and field environments.

EXPECTATIONof EXCELLENCE

Boys &GirlsClubsoftheValleysupportsacultureofexcellencein all wedoandallemployeesare expectedtoreflect these values in their daily responsibilities. To be sure we meet our obligations for high performance in all areas, we organize our goals and efforts under these five Pillars of Excellence:

SERVICE

Everydecisionandactionisdriventoserveouryouthandteens.

TEAMWORK

Wethriveoncollaborationandbelievewecanachievegreatnesstogether.

ACCOUNTABILITY

Weleadwithintegrityandownouractions,decisionsandcommitments.

INNOVATION

Wearecreativeproblemsolversalwayslookingtolearnandimprove.

HEALTHY LIVING

We strive for energizing integration of work and home and support a healthy lifestyle to model for our Club Kids