Social Media Community Engagement Specialist

Freddie Mac; United States; Remote; USD 65,000 - 75,000; Full time

Job summary

A leading health tech company is seeking a Social Media Community Engagement Specialist to enhance brand visibility and foster community connections. The role involves managing social media interactions, analyzing community metrics, and engaging with influencers to promote positive conversations.

Benefits

Free whole-body scans for team members

Flexible vacation policy

401(k) plan with company contributions

Commuter Benefits Plan

Comprehensive health benefits

Qualifications

• 1-3 years of experience managing social media communities.
• Proven success in fostering vibrant online communities.

Responsibilities

• Support community interactions across all social media channels.
• Monitor and respond to comments and messages on social platforms.

Skills

Community Engagement

Communication

Social Media Management

Tools

Sprout Social

Hootsuite

Buffer

Job description

About Us

At Prenuvo, we are on a mission to flip the paradigm from reactive "sick-care" to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against "we caught it too late again".

Prenuvo is seeking a dynamic individual to join our Marketing team as our Social Media Community Engagement Specialist. This role will support community-building, engagement, and social interactions across our digital platforms, enhancing Prenuvo's brand visibility, fostering community connections, and supporting our continued growth.

Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people's lives!

What You'll Do

• Support community interactions across all social media channels, ensuring timely responses and fostering positive engagement.
• Monitor, moderate, and respond to comments, questions, and direct messages on social platforms.
• Proactively engage with community members, influencers, and brand advocates to encourage positive conversations and expand our reach.
• Have a strong understanding of how to engage with content creators to share opportunities with the Social Media Manager for compelling, engaging, and relevant content tailored to our community's interests and feedback. This includes, but not limited to, patient stories and Prenuvo experience stories.
• Providing feedback to other areas of the business, such as helping generate ideas for social media content that help answer common questions, identifying leads for the physician, enterprise and clinical teams, etc.
• Track social media performance, community growth metrics, and sentiment analysis, regularly reporting insights and recommendations for improvement.
• Identify trends, opportunities, and potential concerns within community conversations to inform marketing strategies.
• Support ongoing communication planning and response across digital platforms.
• Stay informed about industry best practices, emerging platforms, and new digital engagement tools to keep Prenuvo ahead of trends.

What You'll Bring

• 1-3 years of experience managing social media communities, ideally in health tech, wellness, or a related field.
• Proven success in fostering vibrant and engaged online communities.
• Enthusiastic, collaborative, and creative mindset with a passion for health and wellness.
• Detail-oriented, proactive, and highly organized.
• Exceptional communication skills, with the ability to craft empathetic, informative, and engaging responses.
• Experience using social media management and analytics tools (e.g., Sprout Social, Hootsuite, Buffer).
• Ability to interpret data and analytics into actionable insights.
• Excellent communication skills
• Strong organization and time management skills.
• Extremely detail oriented with extraordinary follow-through skills
• Ability to focus on multiple projects at once
• Well informed opinions on social media marketing and community engagement experience best practices
• Ability to work across marketing and sale teams with strong relationship management skills

Nice to have:

• Ability to work independently as well as collaboratively and is comfortable working without a clear "playbook".
• An eagerness to explore new ways to leverage social media channels and platforms to enhance Prenuvo's brand visibility and community engagement.
• The ability to maintain a flexible approach to respond to shifting priorities and emerging opportunities.
• See around corners to ensure awareness of bigger problems and opportunities ahead

Our Values

First: we are Pioneers

• Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.

Second: we are Platform-Builders

• We're always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what's ahead - in a mindset of ownership and duty to our mission.

Above all: we are Patients

• We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients' lives, and we won't stop till everyone can benefit from our work.

What We Offer

• An avenue to make a positive impact on people's lives and their health
• We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member
• Growth opportunities are at the heart of our people journey, we're doing big things with bright minds - there is no single path to success, it can be shaped along the way
• Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize
• Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it
• We now offer the Prenuvo's Commuter Benefits Plan to help cover your transit and parking costs. Whether you ride, drive, or park, we've got you covered-making your commute easier and more affordable!
• Retirement made easy! We offer a 401(k) plan to our US employees to help you save for the future, with company contributions to support your financial goals. Plan for tomorrow while you grow with us today!
• We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
• The base salary for this role ranges from $65,000- $75,000 in local currency, depending upon experience

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules.

Please be advised that official communication from our recruitment team will only come from our authorized domain [ prenuvo.com ]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to [e-mail].