Social Media & Communications Manager

ReminderMedia; Wayne (PA); Hybrid; USD 60,000 - 85,000; Full time

Job summary

ReminderMedia in Wayne, PA is seeking a Social Media & Content Manager to own how we show up across our social channels. This hands-on role includes producing short-form video, static assets, and publishing content on a regular cadence, while collaborating with marketing and product teams on on-site content production.

You will also support public relations activities and coordinate our presence at industry events, conferences, and partner programs, ensuring brand voice and guidelines are

Qualifications

• Hands-on creative production with social media content.
• Ability to script and produce short-form video.
• Experience supporting PR and event coordination is a plus.
• Ability to maintain a content calendar and brand voice across channels.

Responsibilities

• Concept, script, produce, and publish original short-form video for Instagram Reels, YouTube Shorts, and other ReminderMedia channels.
• Appear on camera and direct other on-camera participants including employees, clients, and partners.
• Produce supporting static and design assets for social, email, and web placement.
• Maintain a published content calendar and hit an agreed posting cadence across all active channels.
• Apply and maintain ReminderMedia brand voice, visual standards, and messaging guidelines across every channel.
• Use approved AI tools for image, design, and video production in accordance with ReminderMedia’s AI Use Policy, including required documentation of AI-assisted assets.
• Track channel and post-level performance against defined engagement and growth targets, and report results on a recurring cadence.

Job description

About ReminderMedia

ReminderMedia is a leading marketing services provider that has helped over 100,000 small businesses grow their client base through a powerful suite of digital and direct-mail marketing tools. We serve real estate agents, insurance professionals, financial advisors, and other relationship-driven small businesses with branded lifestyle magazines, digital marketing platforms, and creative content that keeps our clients top-of-mind with the people who matter most to their business.

About ReminderMedia

ReminderMedia is a leading marketing services provider that has helped over 100,000 small businesses grow their client base through a powerful suite of digital and direct-mail marketing tools. We serve real estate agents, insurance professionals, financial advisors, and other relationship-driven small businesses with branded lifestyle magazines, digital marketing platforms, and creative content that keeps our clients top-of-mind with the people who matter most to their business.

About The Role

We are hiring a Social Media & Content Manager to own how ReminderMedia shows up across our owned social channels. This is a hands-on creative production role: you will concept, produce, and publish short-form video and design assets, maintain a consistent publishing cadence, and grow engagement across platforms.

The role also carries secondary responsibility for public relations support and for coordinating our presence at industry conferences and partner events. Content production is the core of the job; PR and event coordination are meaningful but supporting elements of it.

This is a hybrid position based out of our Wayne office. Regular in-office presence is required because much of the content production is filmed on site and developed collaboratively with our marketing and product teams.

Essential FunctionsSocial Content Production And Publishing

• Concept, script, produce, and publish original short-form video for Instagram Reels, YouTube Shorts, and other active ReminderMedia channels.
• Appear on camera and on audio in ReminderMedia content on a recurring basis, and direct other on-camera participants including employees, clients, and partners.
• Produce supporting static and design assets for social, email, and web placement.
• Maintain a published content calendar and hit an agreed posting cadence across all active channels.
• Apply and maintain ReminderMedia brand voice, visual standards, and messaging guidelines across every channel.
• Use approved AI tools for image, design, and video production in accordance with ReminderMedia’s AI Use Policy, including required documentation of AI-assisted assets.
• Track channel and post-level performance against defined engagement and growth targets, and report results on a recurring cadence.

Communications and Public Relations Support

• Draft press releases, product announcements, and other external communications for review and approval.
• Build and maintain a target media list, develop story angles, and pitch outlets and industry publications.
• Support paid and organic promotional efforts in coordination with the marketing team.

Client Content, UGC, and Compliance

• Source, curate, and secure written permission for user-generated content and client testimonials, using ReminderMedia’s approved release and consent process.
• Ensure all testimonial and endorsement content complies with applicable advertising rules, including the FTC Endorsement Guides and Rule on the Use of Consumer Reviews and Testimonials, SEC Marketing Rule requirements applicable to investment-adviser clients, and state insurance and real estate advertising regulations. Route all testimonial content from regulated client