Social Media Communications Engagement Manager

The Bronx; Irving (TX); On-site; USD 72,000 - 98,000; Full time

Benefits offered by this job

In-person role (Euless, TX)

Full-time, direct-hire

Benefits package

Job summary

Scion Staffing, Inc. is seeking a Social Media Communications Engagement Manager to lead the organization’s social media presence and member engagement strategy across digital platforms, aligning with broader communications goals.

This is an in-person, full-time role in Euless, Texas, offering competitive pay and the opportunity to shape social media campaigns, monitor sentiment, and collaborate with volunteer leaders and key stakeholders to advance organizational priorities.

Qualifications

• Experience managing social media and digital communications strategies.
• Ability to analyze analytics and sentiment to guide decisions.
• Proven track record driving measurable engagement and reach.
• Crisis management and strong stakeholder engagement skills.
• Familiarity with social listening and platform best practices.

Responsibilities

• Develop and manage the organization’s social media strategy aligned with objectives.
• Oversee daily social media activity, content publishing, community management, and rapid response.
• Lead campaigns, messaging, scheduling, and platform-specific optimization.
• Monitor sentiment to identify issues and opportunities, support social listening with volunteers.
• Track performance and provide actionable recommendations to leadership.
• Collaborate with teams and stakeholders to strengthen digital engagement.

Skills

Social media management

Digital communications

Online community management

Audience engagement

Tools

Meltwater

Job description

POSITION OVERVIEW

The Social Media Communications Engagement Manager will lead the organization’s social media presence and member engagement strategy across digital platforms.

PERKS

• Competitive $85,000 annual salary with a full-time, direct-hire opportunity.
• In-person role in Euless, Texas working closely with the communications team and organizational leadership.
• Opportunity to lead social media strategy and digital engagement for a nationally recognized professional association.
• High-impact role with visibility across communications, leadership, volunteer groups, and key stakeholders.
• Opportunity to shape innovative social media, member engagement, and digital communications initiatives.

RESPONSIBILITIES

• Develop and manage the organization’s social media strategy, ensuring alignment with broader communications and organizational objectives while identifying opportunities to improve member engagement.
• Oversee daily social media activity, including content publishing, community management, real-time communications, rapid response, sentiment monitoring, and escalation of sensitive issues.
• Lead social media campaigns and content planning, including messaging, editorial direction, scheduling, quality control, and optimization for platform-specific best practices.
• Monitor social conversations and member sentiment to identify emerging issues, trends, recurring concerns, and opportunities for outreach, while supporting social listening initiatives with volunteer leaders and committees.
• Track and analyze social media performance, audience behavior, and engagement trends while providing actionable recommendations to leadership and continuously optimizing digital strategies.
• Collaborate with internal teams, volunteer communications leaders, creative partners, and other stakeholders to develop effective campaigns, strengthen digital engagement, and support organizational priorities.

QUALIFICATIONS

• Strong background in social media management, digital communications, online community management, and audience engagement.
• Demonstrated understanding of social media algorithms, analytics, digital marketing strategies, social listening, and sentiment analysis.
• Proven ability to develop and execute campaigns that drive measurable engagement and reach.
• Exceptional communication, crisis management, problem-solving, and stakeholder engagement skills, with the ability to maintain a consistent organizational voice.
• Familiarity with social media monitoring and analytics platforms such as Meltwater or similar tools, as well as experience recognizing emerging trends and bot/AI activity.

COMPENSATION AND BENEFITS

• Salary: $85,000 annually
• Full-time, direct-hire position
• In-person, Monday–Friday in Euless, Texas
• Minimal travel, if any
• Benefits package offered by the organization

Scion Staffing, Inc. is an equal opportunity employer and service provider and does not discriminate based on race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class.

We engage in socially conscious business practices and believe that diverse, equitable, inclusive, and non-biased talent and recruitment processes are foundational to the success of Scion as well as every client organization with whom we partner.