Social Media Co-op: Content, Trends & UGC

Jobtailor; Framingham (MA); On-site; USD 40,000 - 60,000; Full time

Job summary

TJX is seeking a hands-on Social Media contributor to support the organic social process and content posting. You will work with the organic social team, internal creatives, and external partners to schedule content daily and share insights for optimization.

You will help track performance, coordinate weekly content across leadership teams, and contribute to UGC briefs while learning TJX's off-price retail model and how social marketing builds consumer trust and brand love.

Qualifications

• Basic understanding of social media
• Eye for current fashion and home trends
• Passion for marketing, especially online or digital
• Interest in social/pop culture and fashion trends
• Interest in the multifaceted and fast-paced retail environment
• Strong attention to detail
• Strong organizational skills
• Superior time management skills

Responsibilities

• Work directly with the organic social team, internal creative teams, and external agency partners
• Contribute ideas, key learnings, and optimizations for content and posting recommendations
• Support the organic social process from briefing through posting and reporting
• Post and schedule content daily on organic social channels
• Coordinate weekly organic content distribution to leadership and cross-functional teams
• Submit weekly coded link requests
• Maintain weekly performance trackers
• Flag over-performing content weekly
• Populate the performance deck monthly
• Monitor user-generated content and identify compelling content for resharing
• Contribute to weekly UGC briefs and recommended posts
• Request new UGC and obtain UGC and savings approvals
• Monitor competitive and brand trends
• Shop in stores for Surprise & Delight products for brand fans and prospects
• Handle store calls and gift card requests
• Monitor Instagram and TikTok trends and share learnings for content development
• Learn TJX's off-price retail business model and the role of social marketing in building consumer trust and brand love
• Work hands-on in a small, collaborative team environment
• Develop communication, business and agency relationship, time management, project management, and analytical skills

Job description

TJX is seeking a hands-on Social Media contributor to support the organic social process and content posting. You will work with the organic social team, internal creatives, and external partners to schedule content daily and share insights for optimization.

You will help track performance, coordinate weekly content across leadership teams, and contribute to UGC briefs while learning TJX's off-price retail model and how social marketing builds consumer trust and brand love.