Social Media and Community Relations Manager

Gondola; Knoxville (TN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health insurance

401(K) plan with company match

Bonus based on performance

401(k) Plan

Job summary

A sports organization in Knoxville seeks a Social Media and Community Relations Manager. You will oversee social media strategies and community engagement efforts while driving new creative initiatives for an award-winning baseball venue. Responsibilities include developing campaigns, analyzing data to improve fan engagement, and coordinating community events. This position offers a competitive salary based on experience, with eligible benefits including health insurance and a 401(K) plan.

Qualifications

• Experience in managing social media platforms for a business or organization.
• Strong analytical skills to evaluate social media data.
• Ability to coordinate community events and engage with the public.

Responsibilities

• Develop organic and paid social campaigns for events.
• Analyze social media data to drive interactions and sales.
• Coordinate community engagement projects and events.
• Analyze data to grow fan engagement and drive sales.

Skills

Creativity

Social media analytics

Community engagement

Job description

# Social Media and Community Relations Manager## •### @smokiesbaseballPosted on 12/1/2025•Full-time## Job DescriptionJob Summary:* As the Social Media and Community Relations Manager, you will be responsible for all aspects our social media platforms and involvement in the Knoxville and East Tennessee community. We are looking for the best in the business to lead us into year two of our brand-new, award winning, downtown Knoxville ballpark. We’re looking for fresh new ideas to raise the bar within our social media presence and someone to oversee and coordinate our community relations efforts.**Duties and Responsibilities:**Specific responsibilities include, but are not limited to, the following:* Develop organic and paid social campaigns for both baseball games and non-baseball events.* Shoot and post content for social media and other digital uses.* Show initiative to be creative and think outside the box.* Lead creative content meetings with other staff to develop social media pieces.* Analyze social media data to better understand our fans and drive sales, interactions, views, etc.* Assist with activation and fulfillment of corporate partners.* Ensure company involvement in the community by coming up with community minded projects, mascot appearances, attending parades, tabling events, etc.* Maintain a monthly calendar and community impact report highlighting our heavy involvement in the Knoxville and surrounding communities.* Coordinate players, coaches or staff as needed for media interviews, appearances and events.* Lead community driven / corporate partnership events including field makeovers, hospital visits, holiday give back campaigns, etc.* As always in Minor League Baseball...other duties as assigned!* Report to the General Manager.**Compensation Package:****Base Salary:** Based off experience.**Bonus:** Your year-end bonus will be based on overall improvement and accomplishments in the department.**Health Insurance:** eligible after 60 days of employment for base coverage (family optional at employee’s expense).**Vision**/**Dental:** Available at employee’s expense.**401 (K) Plan:** Eligible on July 1st or January 1st after 1 year of service per standard terms, 5% company match is elective (not mandatory).We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.LocationOn-siteKnoxville, TennesseePayPay not disclosedSimilar roles/responsibilitiesSocial Media ManagerSocial Media SpecialistCommunity Manager