Social & Digital Content Coordinator

Ottawa Riverkeeper | Sentinelle de la rivière des Outaouais; Draper (UT); On-site; USD 42,000 - 62,000; Full time

Job summary

Capita Financial is seeking a Social & Digital Content Coordinator to drive our social media and digital storytelling. You will manage content calendars, craft engaging posts, and ensure brand consistency across channels.

You will collaborate with internal teams and external partners to turn complex information into clear, audience-friendly content, track performance, and optimize campaigns to grow our online presence.

Qualifications

• 2–3 years of experience in social media, digital marketing, content creation, communications, or related field.
• Bachelor's degree in Marketing, Communications, Public Relations, Journalism, or related field preferred.
• Demonstrated experience managing social media accounts and digital content for a business or organization.
• Strong writing, editing, proofreading, and storytelling skills.
• Experience managing a content calendar and coordinating multiple projects simultaneously.
• Working knowledge of social media analytics and digital performance metrics.
• Experience with social media scheduling and management platforms.
• Comfortable working with basic graphic design and content creation tools such as Canva or Adobe Creative Suite.
• Experience coordinating video and short-form social content is preferred.
• Strong organizational skills and attention to detail.
• Ability to take ownership of assignments and work independently while collaborating effectively with a team.

Responsibilities

• Manage and maintain the company's social media content calendar across applicable platforms.
• Draft, edit, schedule, and publish engaging social media content aligned with brand and marketing strategy.
• Develop content ideas and identify opportunities to increase engagement.
• Coordinate social content around initiatives, events, and campaigns.
• Ensure content is accurate, on-brand, and approved before publication.
• Monitor social media channels and coordinate responses or escalation.

Skills

Social media management

Content creation

Written communication

Project coordination

Analytics literacy

Social media scheduling

Graphic design tools

Video content coordination

Attention to detail

Education

Bachelor's degree in Marketing, Communications, Public Relations, Journalism, or related field

Tools

Canva

Adobe Creative Suite

Job description

Who we are:

Capita is a fast-growing RIA firm. We focus on building long-lasting relationships with individuals, families, and business owners through comprehensive financial planning. We are growing quickly, and we need your talents and energy at our firm!

Position Summary

We are looking for a creative, organized, and proactive Social & Digital Content Coordinator to support and execute our digital content and social media strategy. This mid-level role will be responsible for coordinating content across multiple digital channels, managing day-to-day social media activity, and helping ensure our brand communicates consistently and effectively with our audiences.

The ideal candidate is a strong communicator and storyteller who understands social media, digital content, and brand voice. This person should be comfortable taking ownership of projects from idea through execution, managing multiple deadlines, and using performance data to continually improve content.

Key Responsibilities

Social Media & Content Management

• Manage and maintain the company's social media content calendar across applicable platforms, including LinkedIn, Instagram, Facebook, YouTube, and other channels.
• Draft, edit, schedule, and publish engaging social media content that aligns with the company's brand and marketing strategy.
• Develop content ideas and proactively identify opportunities to increase engagement and strengthen the company's digital presence.
• Coordinate social content surrounding company initiatives, events, educational content, employee highlights, announcements, and campaigns.
• Ensure content is accurate, polished, on‑brand, and approved before publication.
• Monitor social media channels and coordinate responses or escalation when appropriate.

Digital Content

• Assist with creating and coordinating digital content, including website content, email campaigns, newsletters, articles, videos, graphics, and other marketing materials.
• Repurpose existing content across multiple channels and formats to maximize its reach and effectiveness.
• Partner with internal subject‑matter experts to turn complex information into clear, engaging, audience-friendly content.
• Maintain consistency in messaging, tone, visual identity, and brand standards across digital channels.
• Coordinate with internal team members and external vendors on photography, video, design, and other content needs.

Campaign & Project Coordination

• Support the planning and execution of digital marketing and social media campaigns.
• Manage content‑related projects, timelines, approvals, and deliverables from start to finish.
• Communicate proactively with stakeholders to gather information and keep projects moving forward.
• Balance multiple projects and deadlines while maintaining attention to detail.
• Maintain organized digital content libraries and marketing assets.

Analytics & Optimization

• Track social media and digital content performance, including engagement, reach, traffic, and other relevant metrics.
• Prepare regular performance reports and identify trends and opportunities for improvement.
• Use performance data to recommend adjustments to content, timing, channels, and overall strategy.
• Stay current on social media trends, platform updates, content formats, and digital marketing best practices.

Qualifications

• 2–3 years of experience in social media, digital marketing, content creation, communications, or a related field.
• Bachelor's degree in Marketing, Communications, Public Relations, Journalism, or a related field preferred.
• Demonstrated experience managing social media accounts and digital content for a business or organization.
• Strong writing, editing, proofreading, and storytelling skills.
• Experience managing a content calendar and coordinating multiple projects simultaneously.
• Working knowledge of social media analytics and digital performance metrics.
• Experience with social media scheduling and management platforms.
• Comfortable working with basic graphic design and content creation tools such as Canva or Adobe Creative Suite.
• Experience coordinating video and short‑form social content is preferred.
• Strong organizational skills and attention to detail.
• Ability to take ownership of assignments and work independently while collaborating effectively with a team.

What Success Looks Like

A successful Social & Digital Content Coordinator consistently delivers high-quality content on time, keeps the content calendar organized and moving forward, proactively brings new ideas to the team, maintains a strong and consistent brand presence, and uses performance data to improve future content.

This person is someone the Marketing team can rely on to own the day‑to‑day execution of social and digital content without needing constant direction, while knowing when to collaborate, ask questions, or seek approval.

The safety and security of our employees and our clients is top priority. All offers of employment at Capita Financial are contingent upon a clear background check.