Social Community Intern — Engagement & Analytics (Summer)

The Toro Company; BLOOMINGTON (MN); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Dress for your day

Volunteer time off

Flexible summer hours

Competitive pay

Job summary

The Toro Company in Bloomington, MN offers a 2027 Summer Internship Program. It runs May 17 to August 6, with employment authorization required to work in the United States.

Interns will support social media marketing and collaborate with marketing, sales and customer service teams. Responsibilities include coordinating calendars, publishing content, monitoring campaigns, engaging with audiences, and delivering insights through dashboards and reports.

Qualifications

• Enrollment in a degree program in Communications, Marketing or similar field preferred.
• Familiarity with Sprinklr and Bazaarvoice preferred.
• Working knowledge of Adobe Creative Suite programs including Photoshop, Premiere Pro, and XD preferred.
• Mastery of the major social media platforms including Facebook, YouTube, Instagram, TikTok and Twitter.
• Clear, concise communicator with the ability to flex communication to audience.
• Ability to discern, communicate, and uphold online community guidelines.
• Must be extremely well-organized, capable of handling multiple details simultaneously, and able to easily move between strategic and tactical work.
• Excellent verbal, written and presentation skills.
• Proficient with Microsoft Office suite.

Responsibilities

• Coordinate social media calendar, programming and (platform) content publishing.
• Follow the content and messaging hierarchy, content types, tone, voice and creative interpretation of content to ensure alignment with brand marketing and business objectives.
• Create and monitor social listening and reporting dashboards.
• Respond to comments and customer queries in a timely manner.
• Collaborate with marketing, sales, and customer service teams to craft.
• Engage in online conversations with prospective and existing customers about our topics in our industry, products, and brand.
• Monitor social media campaigns, analyze web traffic from the online community using key performance indicators (KPIs) and provide insights and recommendations based on sentiments, traffic data, follower trends, and more.
• Provide community feedback to the management and stakeholders.
• Provide insights to our marketing team about industry, competitors, and relevant topics found online.
• Stay up to date with digital technology/social media trends.
• Align with content matrices and (editorial) calendars to track and manage content updates.
• Support efforts to ensure Toro RLC content is usable, findable, targeted by audience, aligned with best practices and business goals, and is developed with consideration of competitive analysis and research.

Skills

Sprinklr

Bazaarvoice

Adobe Creative Suite

Photoshop

Premiere Pro

XD

Social media mastery

Communication skills

Organization

Education

Enrollment in a degree program in Communications, Marketing or similar field

Tools

Photoshop

Premiere Pro

XD

Job description

The Toro Company in Bloomington, MN offers a 2027 Summer Internship Program. It runs May 17 to August 6, with employment authorization required to work in the United States.

Interns will support social media marketing and collaborate with marketing, sales and customer service teams. Responsibilities include coordinating calendars, publishing content, monitoring campaigns, engaging with audiences, and delivering insights through dashboards and reports.