Social Care Network Supervisor

LSA Family Health Service; New York (NY); On-site; USD 47,000 - 53,000; Full time

Benefits offered by this job

Health, dental and vision insurance

403(b) retirement plan

Generous time off policy

Job summary

A community-focused nonprofit organization in East Harlem is seeking a Social Care Network Supervisor to connect residents with vital health and social services. This full-time in-person role requires experience in community health, with a preference for a Bachelor's Degree. Key responsibilities include supporting a team of coordinators in case management and outreach. Ideal candidates possess strong communication skills and fluency in Spanish, with a commitment to social justice. Competitive benefits include health insurance and generous time off.

Qualifications

• Preferred Bachelor's Degree in a relevant field.
• Experience in community health work is desirable.
• Experience with medical billing is a plus.
• Fluency in Spanish and familiarity with East Harlem communities are preferred.

Responsibilities

• Connect residents with health and social services.
• Provide support to community health coordinators.
• Assist with training and case management.

Skills

Community Health Work experience

Fluency in Spanish

Interpersonal and communication skills

Experience with database or electronic record systems

Education

Bachelor's Degree

Associate's Degree with extensive experience

Tools

UnitedUs or similar case management platforms

Job description

Position: Social Care Network Supervisor

Salary Range: $47,000 - $53,000 per year

Reports to: Director of Community Health

Full Time and 100% In Person

For 67 years, LSA Family Health Service, a community-based nonprofit in East Harlem, has supported thousands of diverse and immigrant families striving to build better lives. LSA provides families with the most critical resources they need – food, clothing, healthcare, education, a safe home, and advocacy services. We believe by supporting and empowering families, our entire community will thrive.

Position Overview

We are seeking a Social Care Network Supervisor to join our team as a trusted community partner, connecting East Harlem residents with vital health and social services, including housing support, health access, and resources meeting their unique needs. The Social Care Network Supervisor will provide both people-centered and technical support to a team of community health coordinators to assist with case management, training, relationship building and medical billing.

Location

This is a full-time in person position at our Center in East Harlem with some travel to other sites in the neighborhood and occasional travel to other sites in New York City for events, training and collaboration with partner organizations.

Skills & Experience

• A Bachelor's Degree is preferred. Candidates with an Associate's Degree who have more extensive experience in community health work will also be considered.


• Community Health Work experience is preferred and related certifications are desirable.


• Medical Billing experience is preferred.


• Experience working with individuals who have asthma and/or providing educational outreach about asthma to the public is preferred.


• Fluency in Spanish is preferred. Fluency in Mandarin or other languages spoken in the East Harlem community is desirable.


• Must have a demonstrated commitment to social justice, health equity, and community empowerment.


• Strong interpersonal and communication skills are required for both individual encounters and public engagement. You must be able to communicate clearly both verbally and in writing.


• Experience working with database or electronic record systems is required.


• Experience working with UnitedUs or similar case management platforms is strongly preferred.

Benefits

• Health, dental and vision insurance.


• 403(b) retirement plan.


• A generous time off policy including up to 12 personal, 15 vacation and 12 sick days per year in addition to paid holiday closures.

To Apply

Email a resume and cover letter to [e-mail] with “Social Care Network Navigator” in the subject line or apply via LinkedIn.

LSA Family Health Service (LSA) provides equal employment opportunities to all applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service in accordance with applicable federal, state and local laws.